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Soerens Ford - Service Center

Brookfield, WI

4.7
452 Reviews

452 Reviews of Soerens Ford - Service Center

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August 23, 2024

Parts manager is awesome. He is always so helpful and he is so hot. Wow! More

by debhalada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Halada
Aug 29, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We certainly appreciate your business and are grateful you are pleased with your service "and Parts Manager"

August 22, 2024

Your staff and shop have been excellent. Every time I stop in your store. I would definitely come back to you for anything on my vehicle. My salesman, Doug, has been outstanding from day one More

by wolfeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Luling
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Everything went as planned with the servive and communicaton with tha appt of the car More

by none23
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I sat in waiting room longer than needed but it was ok for me as I was working More

by cudes006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Great work. Easy to schedule got in the same day. Great work thanks for the help More

by murness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We certainly appreciate your business and are grateful you are pleased with your service.

August 21, 2024

We always have a great experience at Soerens. They are timely, accurate and accommodating. We bought our 3 Fords from them and will continue to have them serviced at Soerens More

by jkeys3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Very accommodating service department. Greatly appreciated. Only thing to improve would be waiting room snacks. More

by 1hartt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

I brought my Explorer in because when in park the vehicle indicated that it was not. I was told that it was a cable and that replacing it would resolve the problem. I authorized the repair and paid More

by unlittyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audra Hanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Bought my truck there and have service there still. No complaints at this time. People are always courteous. More

by taft186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

They are courteous friendly people with great knowledge in their industry very comfortable dealership not a painful experience like some dealerships can be More

by broush0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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