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Soerens Ford - Service Center

Brookfield, WI

4.7
452 Reviews

452 Reviews of Soerens Ford - Service Center

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August 10, 2024

Audra was pleasant and apologetic when it took a little longer than estimated. Great customer service by all I had contact with! More

by gretchen.schlueter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We appreciate your business!

August 09, 2024

First time at this dealership. Minor fix. No charge. I’ll be back. Very good experience. More

by Mark Glatzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Soerens Ford responded

Thank you so much for the wonderful review! We appreciate your business!

August 08, 2024

Tyler is amazing I won't go any where else soerens ford is amazing go team More

by tylerg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Soerens Ford responded

Thank you.

August 08, 2024

Audra was efficient, personable and great to work with. Everyone is the dealership is pleasant to work with. More

by Glowmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Soerens Ford responded

Thank you so much for the wonderful review! We appreciate your business!

August 07, 2024

I appreciate Tyler, he is helpful and knowledgeable and works with me to get things addressed in a timely manner. More

by troy_schulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Soerens Ford responded

Thank you for the wonderful review!

August 05, 2024

Over the years you've lost your Service Manager and now your Sales Manager. There's no one to chat with. Years back I would bring our vehicles in for service on a Saturday morning. If it had snowed the n More

by jrtljt031648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Soerens Ford responded

Thank you for the review! We would love to chat with you and get to know you better!

August 05, 2024

Dealership that does care, can take more time with service to ensure it’s all done right! More

by Crconrad218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Soerens Ford responded

Thank you for the wonderful review!

August 05, 2024

They go out of their way to make sure that your vehicle gets serviced and that you were always back home or at work. It is a clean facility service representatives treat you kind in with respect and they d More

by porschesue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Audra was friendly and knowledgeable kept us updated. Use Sorens for all our vehicle repairs and service More

by pdomier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Soerens Ford responded

Thank you for the wonderful review!

August 05, 2024

They took care of me when a mistake happened. It was appreciated! Delivery the care to my home was nice as well. Thank you! More

by danw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Soerens Ford responded

Thank you so much for the wonderful review! We appreciate your business!

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