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Soerens Ford - Service Center

Brookfield, WI

4.7
450 Reviews

450 Reviews of Soerens Ford - Service Center

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November 04, 2024

Very professional and pleasant. took care of necessary items and did not push for unnecessary work.will recommend to people I know More

by jvandillen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I was led to believe one price for a simple oil change and filter, only to get there and find a completely different price, almost double. The next day I checked the oil level as I always do and the dips More

by L Wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Beard
November 01, 2024

Audra always gets our vehicles in and taken care of. She is always in a good mood to the customers More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Everything was great. Wonderful communication and very professional. My concerns were addressed and all my questions were answered. More

by Amanda S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Great customer service representatives and qualified and competent technicians. I love the valet service they provide. More

by billandrae41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Scott Blankenheim represents the meaning of the word service and I value his communication and follow through while meeting my needs for my 2012 Mustang. More

by Rmherbst26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Audra explained the problem quite well, it wasn't a pleasant thing on her part. No answer to problem More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Audra was a great help, I will request her again. The service I needed was pretty fast. More

by noemail20
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Stopped to look at a Used Bronco Sport and Frank came out to say hello. Very knowledgeable and friendly. More

by Bronco Sport Baddlands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Grutza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Tyler Garfield is absolutely doing a fantastic job in the Service Department. I have been waiting for five weeks to hear from the Body Shop about repairs to my vehicle. Extremely poor service! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Kuhlmann - Body Shop - Poor Service
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