452 Reviews of Soerens Ford - Service Center
Always there for my auto needs! Whether it's a question or to have service on my car they provide it. Great team! Tyler in the Service Department is my go to man. He has worked wi Whether it's a question or to have service on my car they provide it. Great team! Tyler in the Service Department is my go to man. He has worked with me over the years and I trust him. Service always keeps me abreast of the work and I feel their workmanship is superior. Highly recommend this dealership. More
Always avoided dealerships like the plague. Not any more! Very professional without being impersonal. Well trained, clearly committed to service. Took care of an issue with my son's Explorer. I bought a Very professional without being impersonal. Well trained, clearly committed to service. Took care of an issue with my son's Explorer. I bought a 2015 F-150 from them this last summer. The closing paperwork experience was far and away the best I've ever experienced. So very, very respectful of my time. I left their resolving to never buy from anyone else! I always cringe when I head into the office to take care of this part of the transaction because all other dealerships I've ever dealt with make this process long and drawn out. Not these guys. More
Service appointment for oil change and tire rotation Prompt service. Very professional. Always a good experience. Tyler was very informative and took excellent care of my vehicle and kept me updated. Go Prompt service. Very professional. Always a good experience. Tyler was very informative and took excellent care of my vehicle and kept me updated. Good experience More
Don't ever buy certified they don't cover anything Bought a certified pre owned explorer. The piece of mind of certified made the wife happy. Funny thing is we have had a few small things wrong with Bought a certified pre owned explorer. The piece of mind of certified made the wife happy. Funny thing is we have had a few small things wrong with the explorer and it is never covered! Soren's won't work with you on it by contacting Ford or standing behind fords products. Penny wise pound foolish as my next car will not be a Ford. The final straw is the purge valve went bad and that's not covered? Soren's wants 325 to put in a 40 dollar part that shouldn't take more than 30 min to replace! Avoid Ford certified it really doesn't mean anything! Avoid Soren's as they won't stand behind the products they sell. They are close and convenient so would have had all my oil changes and work done there if they would stand behind the Ford product and warranty but the don't so I will be going elsewhere More
Easy, convenient. So great to pull right in, have someone right there to start the process, register. The car was ready ahead of time. It was even washed! Thanks for gr So great to pull right in, have someone right there to start the process, register. The car was ready ahead of time. It was even washed! Thanks for great, friendly, efficient service. More
Friendly & well done Service was friendly and completed to my satisfaction. Extra work done to reset TPMS on all tires at no extra charge. They even washed the truck. Service was friendly and completed to my satisfaction. Extra work done to reset TPMS on all tires at no extra charge. They even washed the truck. More
Customer service that counts Tyler is always so helpful anytime I have a problem. He is my "go to" guy. I feel he is honest and looks out for my welfare. He goes way beyond my exp Tyler is always so helpful anytime I have a problem. He is my "go to" guy. I feel he is honest and looks out for my welfare. He goes way beyond my expectations. More
Friendly and easy to schedule Exactly what I expected from a service appointment. Also, I appreciated the waiting room to allow me to work while I waited for service to be complet Exactly what I expected from a service appointment. Also, I appreciated the waiting room to allow me to work while I waited for service to be completed. More
Friendly, reliable service I have been a customer of Soerens for more than 25 years. The service department has gone out of its way several times to help resolve problems that o I have been a customer of Soerens for more than 25 years. The service department has gone out of its way several times to help resolve problems that other dealers could or would not work on. More
Quick, clean, comfortable I truly enjoyed the visit and the professionalism of the staff. The waiting area was like none that I have been to. The snacks did it for me. I truly enjoyed the visit and the professionalism of the staff. The waiting area was like none that I have been to. The snacks did it for me. More