Back

Soerens Ford - Service Center

Brookfield, WI

4.7
452 Reviews

452 Reviews of Soerens Ford - Service Center

Sort by
October 17, 2024

Excellent service. Gentlemen were very courteous. Very timely. Would highly recommend!!! Top shelf service. Very clean and spotless. More

by S Soerens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Tyler jumps right on things and gets me in when I need help. This last repair took a lot of searching and they kept at it. (airbag light) More

by scottbwells1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I would rate the Service Department as providing excellent service. The Body Shop provides extremely poor service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Ridder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Kuhlmann (Poor Service)
October 16, 2024

I would rate the Service Department as excellent. The Body Shop provides extremely poor service to customers. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Ridder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Kuhlmann (Poor Service)
Oct 16, 2024 -

Soerens Ford responded

I am so sorry you have had a negativity experience with our Body Shop. Please reach out to our General Manager as I am sure she would like to hear about your experience. 262-781-9800

October 16, 2024

Excellent work on the vehicle. Tyler is a great service advisor for the dealership. Always a pleasure working with him More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I brought my 2022 Escape in for an oil change. It was done in record time. The only thing I missed was the popcorn. There was mone More

by JGREB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Audra was amazing to work with. She is top notch the way I see it. I used Soren’s pick up festure and the process was seamless. Thank you for a great experience. More

by joelange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

This dealership the best I have ever been to Tyler takes care of me when I bring my car in never have a problem . More

by gloriathornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Treated me great. Work done in a timely manner. Let me know when everything was done. More

by jgeorgson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I like their friendliness and helpfulness. They seem to go above and beyond and sincerely want to do the best job possible. It’s a long drive for me but worth it- I will continue to buy and se More

by wayneesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...