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Soerens Ford - Service Center

Brookfield, WI

4.7
452 Reviews

452 Reviews of Soerens Ford - Service Center

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October 11, 2024

Quick diagnosis of issue, scheduled service within a week, timely repair and pleasant customer service More

by jodyhahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Tyler is always great to work with. He always makes sure I am taken care of. Great Employee More

by snwgoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I showed up to the dealership at 6:45 in the morning concerned about my hood not latching needing an oil change and brake job for my Ford F150. Tyler met me at the door and fit me in their busy schedule More

by gph4524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Tyler has been great to work with every single time I’m in. Friendly and respectful More

by djjohnson19918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

I love Tyler. He's always so pleasant, also informative if needed. He makes the experience a better. More

by mary_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I normally deal with Tyler. I'm not informed on the others.
October 07, 2024

Our 11 year old Ford Escape drives like new after our new tires, brakes, and alignment from Soerens. We are thrilled! More

by kchack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and hope you'll return for all of your maintenance needs.

October 07, 2024

Audra was very friendly and knowledgeable about what our problems were. She called when the car was ready for pickup and explained all the charges. Very nice experience. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We appreciate your business.

October 07, 2024

I like Tyler in service and John Shultz in sales and you are close to our house. More

by Jim Krause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We appreciate you!

October 04, 2024

Always clean. Staff appear to be friendly. Wait time was longer than usual for an oil change. More

by hynsshrry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The team at Soerens provided excellent service for my transmission rebuild. They kept me informed, worked to resolve issues with my 3rd party warranty provider, and even expertly detailed my vehicle aft More

by Autoclaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Beard
Oct 08, 2024 -

Soerens Ford responded

Awesome! We are so happy you are pleased with your service here at Soerens Ford. Thanks again for the wonderful review.

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