Southern States Hyundai

My visit was to my satisfaction. The staff was patient and explained everything my car needed and the options available to me. I have always gone to this dealership since moving to N.C. and explained everything my car needed and the options available to me. I have always gone to this dealership since moving to N.C. More

The fellow who help was very kind from beginning to end. FIVE STAR. He explained everything well. Felt very good working with him, that he was going to get the best thing done FIVE STAR. He explained everything well. Felt very good working with him, that he was going to get the best thing done More

I helped facilitate a Hyundai purchase for my elderly mother in law Suzanne and Joseph McKenna was wonderful. He went above and beyond to make sure we were getting exactly what we needed. He made my buy mother in law Suzanne and Joseph McKenna was wonderful. He went above and beyond to make sure we were getting exactly what we needed. He made my buying experience painless and I didnt feel any pressure what so ever. Joseph even let me take the car off the lot for a few hours to make absolutely sure it was the right fit! I will absolutely recommend him to my family and friends. Thank you, Rose More

Where do I begin. I dropped off my car Sept. 5 and just picked it up yesterday Sept 28. When I dropped it off that Saturday, they said they would contact me by the end of the day with what was up with it. picked it up yesterday Sept 28. When I dropped it off that Saturday, they said they would contact me by the end of the day with what was up with it. Three days pass, and I decide to call. Getting ANY info from these people is like pulling teeth. I was told I would need a new engine, but Hyundai would likely be paying for it— thank goodness. I ask that they contact me before they purchase it with an estimate in case Hyundai wouldn’t pay for it. Another week goes by with no communication, so I call back. The service rep tells me the engine has been bought and I would have to pay for it. My heart sinks to my stomach. I was just furloughed, and the last thing I want to worry about is car issues. He tells me “Ha! Just kidding. Sounded like you needed a joke.” SO unprofessional. I finally get the call on Friday that my car was ready. I picked up my car Monday sept 28. FINALLY. the service rep comes over with 3 sets of keys and asks which one is mine. Huh?? Shouldn’t you know that?? And then another man brings my car around and said he had to jump the battery and asks if I would like for him to check the charge. Of course I would!! You guys let the battery die!! He says I should be good to go. I get in my car this morning, and my car won’t start. Battery is dead. I could have cried. After taking the bus for the last month (they didn’t have any rental cars available??) I’m back to taking the bus. I will NEVER be bringing my car back or dealing with these unprofessional folks !!!!! More

Car battery died. Got my car to the dealership which took my car back right away without an appointment. They confirmed it was the battery and service completed timely. my car back right away without an appointment. They confirmed it was the battery and service completed timely. More

Southern States Hyundai is my family. For my third times I got what I was looking for. And I'm so excited for their service. I got what I was looking for. And I'm so excited for their service. More

Michael Allen provided me with excellent assistance while viewing the many vehicles on your site. He was knowledgeable and professional. After finally deciding on a particular car and closing the deal he arr viewing the many vehicles on your site. He was knowledgeable and professional. After finally deciding on a particular car and closing the deal he arranged the transfer of all documentation and plates then detailed my new vehicle. The whole experience was first class. Thanks Mike. More

I have purchased 5 cars here. The sales department is great. Rick always listens and gives me what I need. I have always had a hassle free experience. He always treats me like family. All of that cars go great. Rick always listens and gives me what I need. I have always had a hassle free experience. He always treats me like family. All of that cars go there for service. The service department gets the job done, in a reasonable time at a reasonable rate. More

I left 3 messages in 2 days with the service department and no one would call me back or answer service line. Website number incorrect. and no one would call me back or answer service line. Website number incorrect. More

I liked the fact I was shown what was wrong with the car so I could see for myself. They always recommend what needs to be done or if it could wait until next service. so I could see for myself. They always recommend what needs to be done or if it could wait until next service. More