Sterling McCall Lexus
Houston, TX
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Wouldn't give me a straight forward answer to when they offer a warrenty doesn't it cover all related issues with the car or just the part I was told It I clude the part in a phone call and was avoiding my offer a warrenty doesn't it cover all related issues with the car or just the part I was told It I clude the part in a phone call and was avoiding my question to does the warrenty cover other similar problems this part replacement can cause because if installed incorrectly can dry ither components of the vehicle I never hot a direct answer also quoted $638 when I arrive to pay it was $685 that's a huge difference also I asked in person after I paid I got a direct answer which is they only warrenty the part so I was not nly lied to but I was indirectly told the warrenty covers the car and the part and they didn't specify. More
I am always greeted by courteous professional service staff that are concerned in getting my issue addressed quickly and at a fair price. They are quick at diagnosing and providing and estimate. staff that are concerned in getting my issue addressed quickly and at a fair price. They are quick at diagnosing and providing and estimate. More
Too long of a wait. I cannot believe the entire place to use I microwave to heat up my food. I will pay more to receive faster service. I cannot believe the entire place to use I microwave to heat up my food. I will pay more to receive faster service. More
Excellent service advisor, professional staff, good value for service, complementary car wash. I would use this dealerships service for future needs. value for service, complementary car wash. I would use this dealerships service for future needs. More
I am very much pleased with today’s new car service. Matt Torre was my service advisor. I am highly rate on Matt, an excellent guy one can trust. I have another new RX350 coming up soon for service. S. Matt Torre was my service advisor. I am highly rate on Matt, an excellent guy one can trust. I have another new RX350 coming up soon for service. S. McCall is a brand name I am comfortable with. More