Sterling McCall Lexus

Thank you Albie Sugiharto and Sterling McCall I had the pleasure of purchasing a new 2015 Lexus at Sterling McCall last week, thanks to Albie Sugiharto and the team at Sterling McCall. Albie helpe I had the pleasure of purchasing a new 2015 Lexus at Sterling McCall last week, thanks to Albie Sugiharto and the team at Sterling McCall. Albie helped me find the Lexus that would best suit my needs - he is knowledgeable, dependable and went out of his way to help me. High quality customer service is Albie's middle name. I will buy again from Albie and Sterling McCall - they made purchasing a new car easy, affordable and fun. Thank you again for your great work Albie and the team at Sterling McCall! More

Excellent Experience because of Darron Brooks I hate buying cars because I don't like dealing with the Sales consultants. They always come across as scheming and not trustworthy. HOWEVER, my recen I hate buying cars because I don't like dealing with the Sales consultants. They always come across as scheming and not trustworthy. HOWEVER, my recent experience at Sterling McCall Lexus was absolutely different! My consultant Darron Brooks who works in the pre-owned area was wonderful! This young man is unbelievable. When you combine Mr Brooks with the finance manager, KC Cooper, you have a winning combination. I actually feel great about my entire deal from the car I chose, which was exactly what I wanted, to the pricing AND financing!! I went home thought about it and realized that I had NO second thoughts about anything relating to my purchase transaction. I highly recommend Mr. Brooks who is in the pre-owned section. More

bad experience I went in to buy a car thinking that 'BIG' names don't sell bad cars, I was wrong. The car has more than one issues. I went in to buy a car thinking that 'BIG' names don't sell bad cars, I was wrong. The car has more than one issues. More

Pre-owned RX 350 I recently purchased a pre-owned Lexus RX 350 from this dealership and had a great car buying experience. I worked with Albie S. (he was recommended t I recently purchased a pre-owned Lexus RX 350 from this dealership and had a great car buying experience. I worked with Albie S. (he was recommended to me by another family member who recently purchased a car through him) and he did not disappoint! Albie was very knowledgable, friendly, and down to earth and made my first car buying experience a lot easier than I originally anticipated--so easy that I purchased the car and drove it home with me that same day. I'm really happy with my purchase and I would def recommend this place to anyone looking for a dealership with awesome customer service and quality new/pre-owned vehicles. More

The Best Experience My stepson was looking to buy a particular vehicle (Scion FRS). We researched on line and found one he liked at Sterling McCall Lexus, although I was My stepson was looking to buy a particular vehicle (Scion FRS). We researched on line and found one he liked at Sterling McCall Lexus, although I was an hour drive from home we went to look at it . From the moment we arrived to the time we drove out with his new ride..we were treated with the utmost respect., Tom our salesman was truly professional no pressure not pushy at all we a got a fair price on the vehicle and ..My stepson being a first time car buyer was concerned about financing.. Dave Chappelle ( finance) made the entire process as painless as I have ever seen( I have purchased many vehicles).. They have certainly earned my business and I will refer anyone I know who is look to purchase a vehicle to see these guys ... More

Technology Specialist Lisa is the best employee in this dealership. She is very knowledgeable when dealing with all the cool features of my ES 350. I'm so happy to have her Lisa is the best employee in this dealership. She is very knowledgeable when dealing with all the cool features of my ES 350. I'm so happy to have her assist me with any & all of my tech issues & questions. Thank you so much for all that you have done for me & I will refer all of my friends & clients here for all future service. More

Preowned Infiniti QX56 Danish and Dave Chapelle were great to deal with throughout the entire process. Quick purchase process with all questions answered. Would definitely Danish and Dave Chapelle were great to deal with throughout the entire process. Quick purchase process with all questions answered. Would definitely recommend to anyone looking for a pre-owned auto. Really worked with me on pricing and didn't feel like I got the stereotypical "hard sell" More

Best of the Best Lexus Gold Standard Easy service experience and great Service Advisor Kevin Bayer. Kevin is easy to reach my phone or email. Never has dealership recommended a service th Easy service experience and great Service Advisor Kevin Bayer. Kevin is easy to reach my phone or email. Never has dealership recommended a service that I did not need. Dealer has honored all warranty work and will make it right no matter what. My next vehicle will definitely be a Lexus just so I can continue to work with Kevin. Sterling McCall has earned a life long customer! More

Above and beyond expectations I thoroughly enjoyed my buying experience from start to finish at Sterling Mccall Lexus. As a first time buyer I felt very comfortable dealing with my I thoroughly enjoyed my buying experience from start to finish at Sterling Mccall Lexus. As a first time buyer I felt very comfortable dealing with my salesman. I would strongly recommend them to my friends and family. More

New car purchase/UNETHICAL/DECEIPTFUL I can not strongly enough recommend to reconsider purchasing a car from this dealership. They are a train wreck. Both the salesman and sales directo I can not strongly enough recommend to reconsider purchasing a car from this dealership. They are a train wreck. Both the salesman and sales director were dishonest. RUN AWAY, take your money somewhere else. More