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Sterling McCall Lexus

Houston, TX

4.8
1,186 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,186 reviews

July 31, 2014

new car buy Greg went above and beyond my expectations as a car salesman. No pressure and positive experience in 1st new car purchase. Highly recommend his servi More

by Carmellita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hoogerwerf
July 24, 2014

service Excellent service above and beyond Lisa did a wonderful.job. Good service department and advisers. I will be back for my service appointment in 5000 More

by harley112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gallagher
July 09, 2014

Sterling mccall lexus Mr. Jean De Dieu was really kind and friendly. I came to the center at the end of the day when most workers are tired and ready to go home, but he ru More

by Nsullivan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean de dieu
May 19, 2014

Excellent Service Department Our Service Adviser was Kevin Bayer. He is very nice to work with, very customer oriented, very conscientious. The loaner cars are always a treat to More

by Carolynvano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
March 25, 2014

Quality work is excellent, price is reasonable, and customer service is wonderful. These comments are based on my 10 years experience with Lexus service center. More

by mxtsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
Mar 25, 2014 -

Sterling McCall Lexus responded

Thank you for your kind comments! We are pleased to have you as a customer and hope we continue to earn your business!

November 27, 2013

Have purchased a new Lexus every 2 years from this salesman and this dealership for at least the last 15 years and they always deliver above and beyond in service and attitude. More

by 3303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tufan Deniz
October 18, 2013

I was shopping for a lexus and searched high and low with several dealerships in the Houston area. I bought a Lexus before from another dealer and I went back, but could not get the car that I wanted. I came More

by gd6235153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hebert
October 05, 2013

I called to have my car serviced because my battery was dying. I explained that I had it jumped started by AAA the night before. I was told be the service scheduler I couldn't get an appt for over 2 weeks. More

by Kyriegirl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny
September 24, 2013

I sent in a complaint a few weeks ago and still have not gotten a response. Once you buy a car from them, they don't seem to care for you much afterwards... More

by zzzaaaiiinnn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Jurado
September 04, 2013

I have purchased a half dozen cars in my life and by far, my experience with Sterling McCall Lexus and David Capin has been the best. Not only has he found the vehicle/color we were looking for, got a fair More

by GregPatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Capin
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