Sterling McCall Lexus
Houston, TX
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new car buy Greg went above and beyond my expectations as a car salesman. No pressure and positive experience in 1st new car purchase. Highly recommend his servi Greg went above and beyond my expectations as a car salesman. No pressure and positive experience in 1st new car purchase. Highly recommend his services More
service Excellent service above and beyond Lisa did a wonderful.job. Good service department and advisers. I will be back for my service appointment in 5000 Excellent service above and beyond Lisa did a wonderful.job. Good service department and advisers. I will be back for my service appointment in 5000 miles More
Sterling mccall lexus Mr. Jean De Dieu was really kind and friendly. I came to the center at the end of the day when most workers are tired and ready to go home, but he ru Mr. Jean De Dieu was really kind and friendly. I came to the center at the end of the day when most workers are tired and ready to go home, but he rushed over to my car and was happy to help. He seemed really knowledgeable about all the questions i asked. I was very pleased with his customer service. More
Excellent Service Department Our Service Adviser was Kevin Bayer. He is very nice to work with, very customer oriented, very conscientious. The loaner cars are always a treat to Our Service Adviser was Kevin Bayer. He is very nice to work with, very customer oriented, very conscientious. The loaner cars are always a treat to drive! We have tried another Houston Lexus Service Department when we first moved here, and Sterling McCall is much better. We have been very pleased with every aspect of their service. They are not high pressure, but, helpful. More
Quality work is excellent, price is reasonable, and customer service is wonderful. These comments are based on my 10 years experience with Lexus service center. customer service is wonderful. These comments are based on my 10 years experience with Lexus service center. More
Have purchased a new Lexus every 2 years from this salesman and this dealership for at least the last 15 years and they always deliver above and beyond in service and attitude. salesman and this dealership for at least the last 15 years and they always deliver above and beyond in service and attitude. More
I was shopping for a lexus and searched high and low with several dealerships in the Houston area. I bought a Lexus before from another dealer and I went back, but could not get the car that I wanted. I came several dealerships in the Houston area. I bought a Lexus before from another dealer and I went back, but could not get the car that I wanted. I came to Sterling McCall after getting a card from Paul Hebert one night when my Landcruiser had some problem. I kept the card and several months later I called him and worked with Paul. He assisted me with buying the Lexus I feel I can be satisfied with. Thanks Gloria Derrow More
I called to have my car serviced because my battery was dying. I explained that I had it jumped started by AAA the night before. I was told be the service scheduler I couldn't get an appt for over 2 weeks. dying. I explained that I had it jumped started by AAA the night before. I was told be the service scheduler I couldn't get an appt for over 2 weeks. I believe a stranded customer is an emergency. Obvioulsy Sterling MCcall Lexus does not think so. I also told I was taking a trip and if the care was left for 2 days in the airport parking the car battery would be dead if left unstarted for so long. I called Westside Lexus and was booked the next day with a loaner. I recieved fabulous service at Westside Lexus. Please don't waste your time even calling sterling McCall for a service appointment. More
I sent in a complaint a few weeks ago and still have not gotten a response. Once you buy a car from them, they don't seem to care for you much afterwards... gotten a response. Once you buy a car from them, they don't seem to care for you much afterwards... More
I have purchased a half dozen cars in my life and by far, my experience with Sterling McCall Lexus and David Capin has been the best. Not only has he found the vehicle/color we were looking for, got a fair my experience with Sterling McCall Lexus and David Capin has been the best. Not only has he found the vehicle/color we were looking for, got a fair price on it, and has kept in touch to make sure that we are completely satisified with our Lexus. He will be the salesman for our next Lexus shortly. His knowledge and professionalism and contacts, he is the go to salesman for ALL makes & models, not only Lexus. If they can build it, he can get it. More