Sterling McCall Lexus
Houston, TX
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I wanted to express my heartfelt thanks for your exceptional assistance in purchasing my new beautiful vehicle. Your expertise, patience and professionalism made the process seamless. I truly apprec exceptional assistance in purchasing my new beautiful vehicle. Your expertise, patience and professionalism made the process seamless. I truly appreciate your dedication and commitment to customer satisfaction. Thank you again for an outstanding experience! Best regards, Mary Rodriguez & Ezequiel Alvarez More
I’m 79 years old, and I worked with Jimmy O. to buy my first Lexus. Jimmy was very easy to work with. He was kind, patient, and extremely helpful. Jimmy took the time to show me how everythin to buy my first Lexus. Jimmy was very easy to work with. He was kind, patient, and extremely helpful. Jimmy took the time to show me how everything worked in my new car. He even set up my emergency call system. He also programmed in my favorite radio stations. He truly went above and beyond, and I am great full he was my sales person. More
Great customer service/responsiveness, professionalism employees, approachable and thorough Service Rep, and easy to understand service experience. employees, approachable and thorough Service Rep, and easy to understand service experience. More
My encounter with the first service rep was Unbelievably unprofessional. Thankful he withdrew himself from / walked away from my check in process. Not sure Sterling McCall Lexus should have thi Unbelievably unprofessional. Thankful he withdrew himself from / walked away from my check in process. Not sure Sterling McCall Lexus should have this man on the front line interacting with clients; just saying!! Second rep was very professional & delightful. Represented the dealership in the style I am sure SMc expects. More
Friendly and non-pushy sales style. No haggle no hassle rule makes it easier. They give a good price for the car. Sales team keep you informed appropriately. Bought my car on a Monday a No haggle no hassle rule makes it easier. They give a good price for the car. Sales team keep you informed appropriately. Bought my car on a Monday and they only had one finance person so a bit of a wait, but Overall a great experience. More
Battery died. Under warranty. Sterling Mcall dealership replaced it & fixed tire sensors. Very professional. Cleaned car also. I'll go back again Under warranty. Sterling Mcall dealership replaced it & fixed tire sensors. Very professional. Cleaned car also. I'll go back again More
My experiences with Sterling McCall Lexus have been wonderful! Everything is always explained fully before service begins and I am informed of the progress of my vehicle in petson if I am waiting for wonderful! Everything is always explained fully before service begins and I am informed of the progress of my vehicle in petson if I am waiting for service! More