Sterling McCall Lexus
Houston, TX
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Professional, honest, efficient, timely, full service. Excellent dealership. Friendly. These people are the best from booking appointment to final comletion of service. Rare quality in auto dealers thes Excellent dealership. Friendly. These people are the best from booking appointment to final comletion of service. Rare quality in auto dealers these days More
Service writer was very attentive. She keep me updated when the car went to the mechanic . When the job was done . She found me and Showed me my n/c bill! Under warranty! Ashely U She keep me updated when the car went to the mechanic . When the job was done . She found me and Showed me my n/c bill! Under warranty! Ashely Udall was fantastic!!! More
I recently purchased a car from Lexus Sterling McCall in Southwest Freeway (77074 Houston), and I had a good experience working with the sales person Danh who was willing to negotiate the price that I wante Southwest Freeway (77074 Houston), and I had a good experience working with the sales person Danh who was willing to negotiate the price that I wanted for the car. However, when the finance manager, Cedric, whom initially seemed honest and trustworthy, dishonestly included an add-on to the price we agreed upon. After almost 7+ hours of talking and negotiating, I made the mistake of not looking at the itemized sheet one-by-one. I found out the day after when I when I read my contract paper, there was a big difference in price of which we agreed upon. He was not honest, and I was screwed by this finance manager. More
Excellent service, professional employees. Prompt service. Waiting area is very nice. Location is good . I have been coming here for years Prompt service. Waiting area is very nice. Location is good . I have been coming here for years More