Sterling McCall Lexus

As always, my service manager provided top notch, expert, and professional service. Jessie is always kind and informative. and professional service. Jessie is always kind and informative. More

Atmosphere is the best I have experienced. The personnel are helpful and knowledgeable and intelligent. My service advisor, Matthew Parra, instills ultimate confidence that my vehicle was appr The personnel are helpful and knowledgeable and intelligent. My service advisor, Matthew Parra, instills ultimate confidence that my vehicle was appropriately inspected and cared for. I have been to other dealerships (including Lexus dealerships) and I always wonder why the customer is not valued above all else. Why? Because a dealership has the ultimate duty to close the circle between customer and brand and service and satisfaction. This is the legacy of Sterling McCall Lexus. More

They care about their customers which is why I only take my car here for service my car here for service More

The work was done very quickly. The loaner car was a brand new Lexus NX350. The loaner car was a brand new Lexus NX350. More

Great customer service and it’s always a pleasure working with Marlon as he’s attentive and caring! with Marlon as he’s attentive and caring! More

Excellent dealership. Very professional (Cris Garner and John Warren) sales and the finance department. Left with a beautiful RX. Top notch service! Very professional (Cris Garner and John Warren) sales and the finance department. Left with a beautiful RX. Top notch service! More

In the past I have had exceptional service, however this past experience with service provider Matthew was unacceptable, he was extremely dismissive and I’m just going to assume that June 5th, 2024 was not past experience with service provider Matthew was unacceptable, he was extremely dismissive and I’m just going to assume that June 5th, 2024 was not his day or a day he should have taken a personal day off. More

This was my first xx up for my car. Someone called and set up the appointment and explained what would happen. Everything happened without a hitch. Someone called and set up the appointment and explained what would happen. Everything happened without a hitch. More

Spent $1300 on multiple services and they didn’t even vacuum my car. They normally do even for small services but not this time. Really disappointed. Jeff my service advisor was really professional, vacuum my car. They normally do even for small services but not this time. Really disappointed. Jeff my service advisor was really professional, friendly, and really helpful however. great job from him. More

Always been good, but this time w/o appointment had to wait 10 for service advisor. wait 10 for service advisor. More