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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

May 28, 2024

My sales rep Anthony and Patrick in finance was amazing. The only thing I was displeased with is having to sit so long to pay cash before being seen. More

by Margaret.deloney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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May 29, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We're thrilled that Anthony and Patrick provided you with an amazing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 28, 2024

Reliable, good advisor , thorough, affordable, professional, convenient, trustworthy, efficient, meticulous, friendly, experienced, expert, detailed, comprehensive, customer-focused. More

by robelhabtemariam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman 5 stars
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May 29, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 28, 2024

The work took less time than expected. The service attendant was very courteous. Waiting area was clean and orderly. Could not ask for a more pleasant wait while work was done. More

by Jimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff peel
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May 29, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 22, 2024

Helped repair my run flat tire at excellent speed and price. I am very happy More

by SeanD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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May 22, 2024 -

Sterling McCall Lexus responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 21, 2024

Prompt, Marlon was very helpful and at the same time not pushy like other advisors at other dealerships. More

by Dtran023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the helpful assistance provided by Marlon! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 21, 2024

Very professional handling. I felt confident with the repairs and updates on the progress. Car was returned clean on the inside and the outside More

by Diamondvicki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 21, 2024

Excellent service and follow up on every detail! Great experience with Fardin! My car was on order and there were no surprises. Literally, the easiest car buying experience. He even put a bow on my More

by JLD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fardin (sales), Jerry (finance), Mylinh Tran-Salazar
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Fardin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 20, 2024

Cris Garner was simply amazing and extremely knowledgeable! Customer service was superb!! I would recommend 100 times plus more. More

by casheena murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the amazing assistance provided by Cris! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 19, 2024

My service advisor Kinley was very helpful and friendly. I have been previously going to Westside Lexus but so happy to be going to Sterling MCCall. More

by sharon.greenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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May 22, 2024 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

May 18, 2024

Great customer experience with Chris Garner who went above and beyond to help us buy our new TX 350 More

by Hein willems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner, Shelece Campbell
Report | Print
May 18, 2024 -

Hein willems responded

Great experience. Well done

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