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Sterling McCall Lexus

Houston, TX

4.8
1,094 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,094 reviews

September 17, 2024

Very professional yet personal service I would highly recommend them for anybody looking for a fair deal working with good people More

by scooter954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey, Mylinh Tran-Salazar
Sep 20, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

My adviser was great and responsible. He informed me of all the services my car needed. More

by Reza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Sep 20, 2024 -

Sterling McCall Lexus responded

Reza, thank you so much for the positive review! Thank you, and have a fantastic day!

September 17, 2024

Best customer service! Keep you posted via texts, show videos of what needs to be done. More

by JMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 20, 2024 -

Sterling McCall Lexus responded

We are so happy to read such a great review about Sterling McCall Lexus! We're looking forward to your next visit with us!

September 17, 2024

Ashley was very helpful and informative, she kept me posted about my vehicle. And service was done in very timely manner More

by Allyrupani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
Sep 20, 2024 -

Sterling McCall Lexus responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you're ever in need of more help, please let us know!

September 16, 2024

They will get a full review as soon as I get my car back. So far so good! More

by Marie1818
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Sep 20, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

My first time using the Service Dept at Sterling McCall and I will be back. Promptly greeted, welcoming staff, cleanliness of the waiting area and restroom, in and out min less than 2 hours for my regularl More

by wilsonjonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Sep 20, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Very pleasant experience, people are happy to help. Great culture there. One thing I noticed that they didn’t replace my missing Nitrogen tire stem cap. In the past service experiences I was surpris More

by TCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Sep 20, 2024 -

Sterling McCall Lexus responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2024

I was assisted in a timely manner with informative diagnosis of my car. Grant was amazing with reassuring me the estimated time and the concerns he had about the car. More

by Kn.ttran108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Sep 20, 2024 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

good dealership that’s quick to help out and is able to meet my needs More

by jabari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 15, 2024 -

Sterling McCall Lexus responded

Hello Jabari, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

This place has great and reliable service. In addition, they have great advisors, service environment, all of these make owning Lexus a great experience More

by tguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Sep 14, 2024 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!