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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

May 01, 2024

I replace my battery the price is affordable, and service is good will bring my car in for next service. More

by Miuwanchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did get he name , Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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May 04, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

Clean, keeps me informed, friendly staff,respectful, knowledgeable,great atmosphere, love,love,love this dealership. More

by danielsbld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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May 03, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear such positive feedback! Keeping our dealership clean, maintaining open communication, and having a friendly and respectful staff are top priorities for us. We strive to create a knowledgeable and welcoming atmosphere for our customers. Thank you for your kind words, and we're delighted that you love our dealership!

April 30, 2024

Nathan McCarty is always courteous,professional, and knowledgeable. He always is patient in explaining what will happen during my visits. More

by Esj19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
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May 03, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Nathan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

April 27, 2024

Service was great! I was informed as my car was being serviced and how long it would take to complete. Highly recommended More

by glhernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
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Apr 30, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Sterling didn’t have the car in inventory but was able to assure us we would get what we wanted. More

by fongdennis52
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Gardner, Shelece Campbell
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Apr 28, 2024 -

Sterling McCall Lexus responded

It's great to hear that Sterling McCall Lexus was able to assure you that you would get the car you wanted, even if it wasn't in our current inventory! Thank you for choosing us!

April 26, 2024

Kevin kept me informed throughout the process, and then followed up with me to see if all was well. More

by cranera
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Apr 30, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kevin provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 25, 2024

Dealership environment is friendly. I like the offer of snacks while waiting for our car. Marcos who worked with my car was patient with me as I was getting impatience as I was tired fr More

by mapura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos, Corday
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Apr 28, 2024 -

Sterling McCall Lexus responded

It's great to hear that you enjoyed the friendly environment and appreciated the snacks while waiting for your car! We're glad Marcos was patient with you and provided excellent service.

April 25, 2024

The dealership is nice and located where test drives easily mimic what you’ll experience in day to day Houston driving. The salesperson, Tufan, was amazing and helped make this car buying experience t More

by Zachery Wewer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
UNKNOWN
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Apr 28, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience at our dealership! We're glad that the location allowed for a realistic test drive experience and that Tufan and the rest of the staff were pleasant and helpful. Enjoy your new vehicle!

April 25, 2024

Great service and fast, they really know what they are doing. Did not have any issues at all More

by VII777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Apr 28, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

I know my vehicle is in good hands at Sterling McCall Lexus. Josh always helps with my service needs and has gone above and beyond to assist with warranty/insurance claims in the past. He’s the reason More

by Penguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
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Apr 28, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that Josh at Sterling McCall Lexus has provided you with such excellent service and assistance with your warranty/insurance claims! We're glad to have earned your trust and loyalty. We're here to help and ensure your continued satisfaction with our services!

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