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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

April 19, 2024

EJ is great and Very professional advisor. He explained everything in detail. . Service was speedy, met my expectations. More

by eleday10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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Apr 19, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that EJ provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 19, 2024

Our first Lexus purchase. In and out with a beautiful red NX 250 Premium in about 2 hours. Never had such phenomenon experience buying a car in my life. Our salesman Danh Nguy More

by quaraong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
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Apr 20, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear about your fantastic experience at our dealership with Danh! It's wonderful to know that Danh's knowledge, courtesy, honesty, and helpfulness made your Lexus purchase exceptional. We pride ourselves on providing top-notch service, and Danh exemplifies our commitment to excellence. Thank you for choosing us for your Lexus purchase, and we look forward to serving you again in the future!

April 18, 2024

Jesse Hartman is the best! !! We’ve been getting our regular maintenance here since 2011 and they are always great. More

by crs.rceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Report | Print
Apr 19, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear about your positive experience and the best assistance provided by Jesse. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

April 18, 2024

The recent service provided was pleasant and informative. The service provider, Kevin Bayer, kept us up to date on the status and tended to our needs. Always a pleasure visiting Sterling McCall. More

by gcortezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Apr 19, 2024 -

Sterling McCall Lexus responded

It's great to hear that you had a pleasant and informative service experience at Sterling McCall Lexus and that Kevin kept you updated and tended to your needs. We're glad to know that you find visiting us to be a pleasure. We're here to ensure your satisfaction with our services!

April 18, 2024

High tech service notification was very nice, great waiting area and good mechanical service, too. More

by CarlC65TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
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Apr 19, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a positive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

1. Easy and quick scheduling. 2. Courteous, knowledgeable service rep (Kevin Bayer). 3. Thorough, dependable work. More

by Danflatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Apr 19, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 17, 2024

This dealership is efficiently run, friendly and a great place to wait if needed. Clean and well appointed! More

by txbadger86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Apr 19, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your efficient experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 17, 2024

Great customer service experience and pricing is good and you get what you pay for. More

by kevin_bullock_77584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Apr 19, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

Sterling McCall has again proven their customer concern mantra. Their service was over the top. On time. Courteous. And careung! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Apr 19, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 16, 2024

Very clean and quiet Close to my house Service was very quickly than what they said. The Service guy very nice and professional. More

by Jmclean2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Apr 18, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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