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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

February 23, 2024

Service dept was thorough and provided fast service. Joseph P. Did a great job communicating to me. More

by lvwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
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Feb 26, 2024 -

Sterling McCall Lexus responded

We're delighted to hear that our service department provided thorough and fast service, and Joseph did a great job communicating with you. Safe travels!

February 23, 2024

I have always enjoyed doing business with this dealership because of the service that is given. More

by lynn.vacek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fardin amjadian
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Feb 27, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear that you've always enjoyed doing business with our dealership, especially because of the service provided. Your satisfaction is important to us, and we appreciate your loyalty. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

February 23, 2024

I bought my new 2024 Lexus RX350 in December 2023. Naturally I scraped the wheel on a drive thru curb first thing, and someone decided to scrape the drivers door with maybe a large purse. Anyway, I More

by dtheriot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Capin, Kevin Bayer
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Feb 27, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your positive experience with our dealership, from the purchase of your new Lexus RX350 to the repair service. It's our goal to provide exceptional service at every stage, and we're pleased that we could meet your expectations. Thank you for choosing our dealership, and we appreciate your kind words!

February 22, 2024

It is always a great experience with the service department. My service is advisor is wonderful More

by ejefferson4361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kindly Rushing
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Feb 24, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

Hunter B. Is an incredible Rep to work with. He knows my car and keeps me updated throughout the process. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Basset
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Feb 25, 2024 -

Sterling McCall Lexus responded

It's wonderful to hear that Hunter is an incredible representative and provides excellent service by knowing your car and keeping you updated throughout the process. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 21, 2024

They were very professional and confident. They didn’t try to sell me just any vehicle, it was a well maintained and inspected vehicle. Of course, nothings perfect, but I got what I wanted at More

by Acura buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya and Raleigh
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Feb 22, 2024 -

Sterling McCall Lexus responded

It's great to hear that you had a positive experience with the dealership. Professionalism, confidence, and providing a well-maintained and inspected vehicle are key elements in ensuring customer satisfaction. We're glad you found what you wanted at a reasonable price. We appreciate your feedback!

February 20, 2024

Pedram Madani did a great job getting me into my 2018 RX350 F sport would recommend me for anyone looking to get into a Lexus in the Houston area More

by randymoore63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedram Madani sales and my finance guy name unrecalled were both great
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Feb 22, 2024 -

Sterling McCall Lexus responded

It's wonderful to hear that Pedram Madani did a great job getting you into your 2018 RX350 F Sport. Thank you for recommending him to anyone looking to get into a Lexus. Enjoy your Lexus, and we appreciate your positive feedback!

February 20, 2024

Efficient, thorough and professional service. My advisor was able to secure a loaner car for me even though I was told I wouldn’t be able to get one. Easy checking in and out. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Feb 21, 2024 -

Sterling McCall Lexus responded

We're pleased to hear that you received efficient, thorough, and professional service during your visit. It's great that your advisor was able to secure a loaner car for you, making the process more convenient. Thank you for choosing us, and we look forward to serving you again in the future!

February 20, 2024

Great services center, knowledgeable and well-customer oriented, will recommend Sterling McCall Lexus any time More

by mcademolaMcsaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Feb 24, 2024 -

Sterling McCall Lexus responded

We appreciate your positive feedback about our service center at Sterling McCall Lexus! It's fantastic to hear that our team was knowledgeable and customer-oriented. Thank you for your recommendation. We value your business and are here for all your automotive needs!

February 19, 2024

Service was quick. Did not have to wait long for my vehicle. Would highly recommend 👌 More

by kaydenkou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Feb 22, 2024 -

Sterling McCall Lexus responded

We're pleased to hear that you had a quick service experience and didn't have to wait long for your vehicle. Your recommendation means a lot to us. Thank you for choosing our service, and we appreciate your positive endorsement!

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