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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

February 04, 2024

The sales associate got back to me when the car I wanted price decreased. He also is available when I have questions about my Lexus More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Feb 08, 2024 -

Sterling McCall Lexus responded

That's great to hear! It sounds like you have a responsive and helpful sales associate. If you have any more questions or if there's anything specific you'd like assistance with, feel free to let me know. We are here to help!

February 03, 2024

First class dealership. Prompt service & always with a smile. Very nice amenities & very clean restrooms. More

by Jackie Barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Feb 04, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We're delighted to hear that you had a first-class experience with prompt service and smiling faces. We strive to provide a comfortable environment, and we appreciate your positive feedback on our amenities and clean facilities. Safe and happy driving!

February 03, 2024

Great service and friendly staff would definitely recommend. Hunter took care of my vehicle. Ask for him. More

by M DHANANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Feb 04, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 03, 2024

Friendly and professional. It’s a big operation, however Sterling McCall has the process well organized. More

by GXluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Feb 08, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Th service is always done ina timely manner and Stevie does a great job communicating More

by KSchmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Rodriguez
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Feb 02, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Stevie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

They are the best. They are great people to deal with.Most of all I thank my service advisor Mathew is always very helpful and respectful. He get the job done. I also e More

by katisawilliams08
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Feb 08, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear that you consider us the best and that you've had a positive experience with the team at the dealership. It's great that your service advisor, Mathew, has been helpful and respectful in ensuring your satisfaction. Enjoy your drives in your Lexus. Thank you for choosing us!

February 02, 2024

My salesman was the best ever. I will surely use him the next time I purchase again. More

by morris1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Feb 03, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with the best sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 02, 2024

Great experience, however, we stayed for hours before everything was finalized. Financial department was awesome. More

by Dr. Onyirioha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cano was amazing
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Feb 02, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Very pleasant, courteous and professional. Car was completed in the time frame stated by the worker. Jesse was great to work with. More

by Debbie.locascio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Feb 02, 2024 -

Sterling McCall Lexus responded

We're delighted to hear that your experience was very pleasant, courteous, and professional. It's great that Jesse was excellent to work with and that your car was completed within the stated time frame. We appreciate your business, and we're here for you whenever you need assistance!

February 01, 2024

Service yesterday was very professional and timely. My service advisor Keith listened to my concerns and corrected the problem. Good job. More

by RB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Report | Print
Feb 02, 2024 -

Sterling McCall Lexus responded

We're glad to hear that you had a professional and timely service experience and that your concerns were addressed by Keith. Safe travels in your well-serviced vehicle!

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