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Sterling McCall Lexus

Houston, TX

4.8
1,094 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,094 reviews

September 09, 2024

Very reliable and quick service. Keep you updated on the progress of your vehicle and give recommendations as needed. More

by girlmel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Sep 11, 2024 -

Sterling McCall Lexus responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Terrific service. Lisa always takes care of me and my family with a smile and proficiency! I have been a customer since the dealership started. We love Joey and all More

by Yosodog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
Sep 11, 2024 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Excellent sales experience! Was in and out of the office after about an hour or so. More

by mansur.tokmouline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danh Linh
Sep 11, 2024 -

Sterling McCall Lexus responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

Jose was vey courteous and helpful made the experience as pleasant as possible and got this done quickly More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 09, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

Very welcoming , supportive and pleasant! I enjoyed meeting with Mose Smith and his knowledgeable advice. More

by joycelister1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mose Smith
Sep 10, 2024 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2024

Excellent care as always…. .even down to getting the car washed. Thank you so much for all you do. More

by scooooters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Sep 09, 2024 -

Sterling McCall Lexus responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Nathan is the best service consultant! Super tentative and caring, appreciate him making my experience a 5 star! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 09, 2024 -

Sterling McCall Lexus responded

Hi Mimi, thank you for your kind review; we are happy to pass along your comments to the Nathan here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

The service advisor was very helpful in taking care of my problem and so was your tech support gentleman. More

by jess1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Sep 09, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Jose Gutierrez is our service advisor and he is terrific, he is super helpful and goes over and above. We have been customers at Lexus for about 10 yrs plus and have received the best service and this why w More

by yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Sep 07, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Excellent service. Great job on the replacement of battery. Loaner car is a wonderful thing. More

by johnny88.wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
Sep 09, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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