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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

January 24, 2024

Padram is an awesome sales manager. Great dealer. Fast financing, clean dealer, great service, and good snacks. I’m enjoying my new Lexus. More

by brandonj.brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Padram
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Jan 26, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that Padram, the sales manager, contributed to your positive experience. We're glad you found our dealership to be great with fast financing, a clean environment, excellent service, and good snacks. Enjoy your new Lexus. Thank you for choosing us, and we appreciate your kind words!

January 23, 2024

The dealership is comfortable and clean. My advisor Jose Gutierrez was knowledgeable, professional, and had a genuinely nice personality. More

by tarikhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Jan 25, 2024 -

Sterling McCall Lexus responded

Thank you for your positive feedback! We're pleased to hear that the dealership environment was comfortable and clean. It's great that your advisor, Jose, was knowledgeable, professional, and had a genuinely nice personality. We appreciate your kind words and look forward to serving you again!

January 23, 2024

Sterling McCall’s staff was courteous and knowledgeable. The service department is one of the main reasons I decided to remain with Lexus. More

by rljclegg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Jan 25, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 23, 2024

As always, best service department in Houston. From arrival to delivery all staff is amazing. More

by Ignacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Jan 25, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words Ignacio! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 23, 2024

Chris Garner is awesome, fast, very knowledgeable. I'm a repeat customer. Very happy customer. More

by h-fernandez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Warren
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Jan 25, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Excellent friendly service experience. No surprises, my rep Kindley was very helpful. I will use her in the future. More

by Susanft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kindley Rushing
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Jan 25, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words Susan! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Excellent, prompt service. Marlon Romero is an exceptional service provider. Very professional. Our vehicle is well maintained and taken care of by Lexus. More

by leswamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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January 20, 2024

Today I received excellent service. They diagnosed, communicated and fixed the problem in a very timely manner. More

by Wusty08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hernandez and EJ
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Jan 23, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Ashley and the Lexus team were wonderful and understood and met my concerns and needs. They worked with me to resolve my vehicle’s issues. More

by lsaintgermain
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 25, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your positive experience with Ashley and our Lexus team! It's wonderful that they understood and met your concerns and needs, working with you to resolve your vehicle's issues. We appreciate your kind words and look forward to serving you again!

January 19, 2024

Very quick and reliable. David Cortez goes above and beyond in answering my queries and take care of me. ! More

by ankursarkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David cortez
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Jan 25, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear about your positive experience with David! It's great that he goes above and beyond in answering your queries and taking care of you. We appreciate your kind words and look forward to serving you again!

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