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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

January 11, 2024

Marlon is great and really cares about my car and reliability. I have used him for 20 years More

by Stevedwyer810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Jan 13, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive and long-term relationship with Marlon at our service center. Having the same service advisor for 20 years is a strong indication of trust and satisfaction. We appreciate your loyalty and business. We are excited to help you in the future.

January 10, 2024

Professional, knowledgeable and efficient. A very pleasant experience. Great support before and after the sale. More

by Sjburgert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unknown, name
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Jan 11, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

It was a great experience David was ver helpful . He gave us detailed information about the car More

by francispittappilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Jan 12, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that David provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 10, 2024

I was greated quickly and the Service Advisor took very good care of me. Work was done quickly and I was kept updated on the progress. More

by My1018_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 12, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

Well received. Was within the told time expected. Very efficient. Service rep. Is very attentive and friendly. More

by lbradshaw776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
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Jan 11, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Extremely clean, efficient and knowledgeable staff. I will absolutely return to this location. I had family with me and they were very impressed with the service as well. More

by cbartolone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Jan 11, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Excellent service with accurate time and cost estimates. Never had an issue with either of my vehicles being serviced here. More

by JF4456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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Jan 10, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

Excellent service and service adviser was very helpful. The wait was reasonable and restroom is clean. More

by Phamb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Jan 09, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

The covered service entrance, nice waiting area, and my service advisor, Keith Pitts, was terrific with great with communication. . More

by jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Report | Print
Jan 09, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Keith provided terrific assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

The attendant was awesome. He let me know about the work on my vehicle. Very friendly and wanting to help More

by Bochoa5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Jan 09, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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