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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

January 06, 2024

Great experience. Tuan was awesome ! Mr John Warren very kind and knowledgeable and overall and great experience More

by dmurillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan hong
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Jan 09, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Tuan provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Service was great - Omelette was great - Marcos is an excellent service advisor - 30k service - in and out in about one hour and 30 minutes More

by Marksd2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Jan 09, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Marcos provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Excellent service! Very supportive staff. I was in and out within 30 minutes! Thanks to all who helped me today. More

by Bruce.holzband
Recommend Dealer
Yes
Employees Worked With
Larry Miller
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Jan 09, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

Poor Service. Unprofessional. Brought Vehicle Back 4 Times for Bad Service. Treated unfairly. Damaged vehicle While in Service...Had to Have Them Fix Car that More

by mmlhenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Miller
Report | Print
Apr 06, 2024 -

Sterling McCall Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am sorry to read that you are unhappy with our service department. Please contact me at 713-995-2621 and I will do my best to resolve the issue. Larry Miller Service Director

January 04, 2024

Quick service, respectful of my time, professional, clear and concise. Made buying the car easy. More

by kmkirchof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim
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Jan 06, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Received the best service from Noe Galvan who was our car salesman. He was very helpful and provided our family with informative information before and after our purchase at the dealer. More

by tnguyen8012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Galvan
Report | Print
Jan 04, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

January 03, 2024

Great place to take your car ! ! Very professional and Justin did great job and he gave me all the information that I needed . More

by victor2003hn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 05, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Justin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

Great service, competitive price, I was walk through the whole process without much pressure to buy and complete the negotiation within an hour. More

by Jeffxin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fardin Amjadian
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Jan 04, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 01, 2024

I was walk through the process with the experience persons at Sterling McCall Lexus. JOB WELL done. Thanks McCall! More

by eddieclayton54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
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Jan 03, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

Bought new Lexus. Was excellent experience. Representative spent a lot of time getting everything done. More

by Warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
T. Hong
Report | Print
Jan 03, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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