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Sterling McCall Lexus

Houston, TX

4.8
1,096 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

November 06, 2023

It provides excellent service and support! The staff is very helpful and knowledgeable! The dealership provides a very comprehensive service! I would highly recommend it! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie R.
Nov 08, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

Reliable prompt and professional. I have been buying from this dealership and getting service for 15 years. Always excellent More

by kentheck1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a reliable, prompt, and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

This dealer is exceptional,good service is outstanding and on time. Service advisor Joseph Panalez is very friendly. He did a good job. More

by Paultunguyen20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Joseph Panalez
Nov 07, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Joseph provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Had a great experience today. I did not have a problem waiting for my vehicle. The lobby area was very relaxing. Stevie was the best Rep ever. More

by mariesmithdav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie 5 stars
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Exceptional service and attention to detail. Service staff committed to great personal service. Service performed in a timely manner. More

by txrn007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

They always take good care of my car and answer any questions I may have they are efficient and helpful and they will tell me if they have any concerns about my safety. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an efficient and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

The service advisor Jesse provided me with excellent customer service and maintenance recommendations. I would highly recommend this dealership! More

by Jsb6514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 07, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Jesse provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

I have to point out the service advisor Nathan, this guy is remarkably great! His customer service skills are above standards in my opinion. It’s hard to receive excellent customer service in this day and a More

by Errol Pryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 08, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Nathan provided remarkable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Efficient service. My service representative listed all my requests and followed through with the work. He provided excellent service. More

by Mikedonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Nov 03, 2023 -

Mikedonna responded

Keith provided excellent service.

November 01, 2023

This dealership is a Great place to bring your Lexus vehicle. My service consultant M.Romero is the Best !!! He always listens and gives you great suggestions on services for your vehicle. I will never More

by G.Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.Romero
Nov 07, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that M. Romero provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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