Sterling McCall Lexus
Houston, TX
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Excellent dealership with exceptional service technicians, customer service staff, comfortable waiting areas & very clean restrooms. service technicians, customer service staff, comfortable waiting areas & very clean restrooms. More
Convenient location. Ease of scheduling service. Attentive staff. Kevin in particular is a knowledgeable and responsive service provider. Ease of scheduling service. Attentive staff. Kevin in particular is a knowledgeable and responsive service provider. More
I walk in without appointment and the service consultant Mr. Grant Walker treated me professionally. I waited at the lobby where I was served breakfast which is unique to Sterling McCall Lexus. Mr. Grant Walker treated me professionally. I waited at the lobby where I was served breakfast which is unique to Sterling McCall Lexus. More
I have never had a more pleasant experience with any vehicle dealings or dealership experiences. David Caplin and Cedric made this experience very special for me and were incredibly helpful. David was a vehicle dealings or dealership experiences. David Caplin and Cedric made this experience very special for me and were incredibly helpful. David was attentive, understanding, responsive, knowledgeable, and honest throughout the whole process. It was quick while being diligent. I’m very impressed and don’t have enough good things to say. More
Very attentive and prompt. The place is relaxing. The workers are easy to talk with. I appreciate how they update the customers on the status throughout the visit. I also love The place is relaxing. The workers are easy to talk with. I appreciate how they update the customers on the status throughout the visit. I also love that the scheduler call to remind us when its time for service. More
The service asvisor was not so friendly or helpful. I was trying to explain what I expect, bit he pretty much ignored me. Very poor conversation. I was trying to explain what I expect, bit he pretty much ignored me. Very poor conversation. More
friendly service rep and staff. All of my questions and needed to know information was given to me and the time of serving my car was a 10 out of 10 score. All of my questions and needed to know information was given to me and the time of serving my car was a 10 out of 10 score. More
Excellent and timely service. 10,000 mile routine service. Car was found to be in excellent condition and was returned clean inside and out. 10,000 mile routine service. Car was found to be in excellent condition and was returned clean inside and out. More