Sterling McCall Lexus

My daughter bought a used escalade from this dealership and we have not been happy. first of all they agreed to ship and it took two week to ship even though shipper contacted us less than a week. second and we have not been happy. first of all they agreed to ship and it took two week to ship even though shipper contacted us less than a week. second they told her that they were going to go over it with a fine tooth comb fix everything and buff scratches out third there was a transferable warranty the did not say anything about. they missed the cruise not working and the backup lights which are safety concerns. come to find out it is a bad BCM. Also there was a tech bulliten on the 8 speed transmissions that they need to be flushed and a transmission harness needed rep[aced. all these a gm dime but they never checked codes or anything on there 162 point inspection. i hope they treat other people better. which i cannot believe they do they are not my first choice. i found all this out through my dealer who said they will make everything right. thank god for Blaise Alexander dearlershipsthey have 22 and treat evereyone well not sterling mccall More

My service advisor marlon Romero did an excellent job. Very helpful and explained everything what need to be done Very helpful and explained everything what need to be done More

Professionally run, clean, easy in and out. Everyone is busy but the keep things moving. Everyone is busy but the keep things moving. More

Good overall experience every time I visited the dealership for purchase of a new car or any maintenance service. They make you feel welcome to the dealership. dealership for purchase of a new car or any maintenance service. They make you feel welcome to the dealership. More

Excellent and fast service , very helpful and polite people. Stevie Rodriguez was excellent and polite. people. Stevie Rodriguez was excellent and polite. More

I was very pleased with my service advisor and with the amount of time it took to complete the services my car required. amount of time it took to complete the services my car required. More

Easy to deal with the customer service they are polite, Mr Jesse Hartman so nice very valuable to Lexus. and the young mrn who recommend me to Mr Hartman . Mr Jesse Hartman so nice very valuable to Lexus. and the young mrn who recommend me to Mr Hartman . More

Marlon Romero was courteous and kept us informer as our service progressed. Offered a loaner car when it appeared the car would take longer than the initial 2 hr estimate. service progressed. Offered a loaner car when it appeared the car would take longer than the initial 2 hr estimate. More

EJ was extremely helpful and patient. Would not hesitate to return to Sterling McCall for further service. Would not hesitate to return to Sterling McCall for further service. More

Justin was my advisor and he is an amazing person. Sterling mcCall. Is the best Sterling mcCall. Is the best More