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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

September 12, 2023

Great and exceptional customer service The staff was very polite and wonderful Kept me updated with the progress More

by Laila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Sep 17, 2023 -

Sterling McCall Lexus responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 12, 2023

Good salesman who made the purchase process very easy and was a pleasure. Thank you Corday. More

by HermanDavis6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corday Clark
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Sep 17, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Corday provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 11, 2023

Provided great services, worked with my insurance to fix mechanical breakdown for my car in timely manner. More

by lindahuynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Sep 17, 2023 -

Sterling McCall Lexus responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 10, 2023

You are checked in timely upon arrival. They also keep you updated on the progress. Overall, the place and personnel are well organized. More

by Kenorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Sep 22, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 09, 2023

So polite and helpful, always do an excellent job. We are an older couple and need lots of help that they offer. More

by Joy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Sep 21, 2023 -

Sterling McCall Lexus responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 09, 2023

Kevin Bayer is always instant in his responses to our needs, and communicating times. We love him! More

by mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Joey, Larry
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Sep 17, 2023 -

Sterling McCall Lexus responded

We are thrilled that Kevin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 09, 2023

Three hours to install a battery. They did not have the parts for other repairs. More

by Lexus 2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Zapata
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September 08, 2023

Great Service Timely and clean car Friendly staff Answering all questions Waiting room clean with snacks More

by ivory1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Sep 14, 2023 -

Sterling McCall Lexus responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

Very professional. Gives and explanations of what’s wrong with my vehicle and also the cost of repair. More

by Dchaney42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Sep 17, 2023 -

Sterling McCall Lexus responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 07, 2023

Great service, Grant made sure this was painless for me. Really appreciated the fast service. More

by beate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Sep 09, 2023 -

Sterling McCall Lexus responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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