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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,094 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,094 reviews

August 31, 2023

They seem to be organized and efficient. David and staff were very friendly. I plan on returning in the future. More

by luevanojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 04, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging David! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 30, 2023

Super helpful and knowledgeable staff that we dealt with during the purchase of our vehicle More

by Taso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rock Brailsford
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Sep 04, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 30, 2023

I have always been satisfied with the professionalism and customer service that I have received at Sterling McCall’s service department. They also keep me updated on my car’s progress, which I appreciate. More

by Michelle Reedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Sep 10, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

August 30, 2023

Everything wenT good , only have to wait a little for someone to ask if I need service More

by Fbbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
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Sep 04, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 30, 2023

...excellent sales and tremendous service. Joshua Garcia and Paul Zapata are on top of their game. More

by leonetj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen
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Sep 02, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging Joshua and Paul! It is always great to hear our associates recognized for their professionalism. We appreciate the Five Star review! We look forward to assisting you again.

August 29, 2023

David Cortes gave Excellent Customer Service & this deslership is awesome & i will continue servicing my car here More

by mimapipo1972@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Report | Print
Sep 01, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging David and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

August 29, 2023

Quick and smooth service. Waiting area is clean and nice. Service advisor let you know up to date I formation and give estimates of service appt. More

by Girlmel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
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Aug 31, 2023 -

Sterling McCall Lexus responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 28, 2023

The dealership is known for providing Excellent service. The service advisor, Kevin is great and very professional More

by olug2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 01, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for Kevin! We are excited to hear that we were able to provide you with an enjoyable experience!

Sep 01, 2023 -

olug2124 responded

I want to add that Sterling McCall Lexus provides excellent service such as: 1. Good diagnosis 2. Excellent logistics assistance with loaner vehicles 3. Knowledgeable and kind service advisor such as Kevin

August 27, 2023

Great customer service. Professional, clean!, clean!, clean!, organized, nice, and friendly. I love the choices of waiting area's throughout the building. I love drivin More

by Rabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gathercole
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Sep 10, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 26, 2023

Excellent service, always reliable. Nathan was very knowledgeable and respectful. Waiting lounge is welcoming with refreshments. More

by mbford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Aug 30, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Nathan and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

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