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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,094 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,094 reviews

August 09, 2023

This is the best Lexus dealership in Houston. They are always ready to go extra miles to make their customer happy More

by Gbawon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 08, 2023

Marlon is a fantastic service rep. You are lucky to have him on your team. More

by tasters.dillies_0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon romero
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Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 08, 2023

Everyone was so professional and welcoming. My sales person, Tufan Deniz was a 10++. He found what I wanted and spent a lot of time showing me all the features More

by Kcopeland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Dupuis
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Sep 09, 2023 -

Sterling McCall Lexus responded

We are thrilled that Tufan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 08, 2023

Professional, courteous, friendly…made me feel very special. Grant Walker was great! Very good experience. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
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Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience

August 08, 2023

Great service. We do all maintenance there. Professional and nice. Waiting area is nice with free drinks. Love it. More

by Jack Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Sep 03, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 07, 2023

Very comunicatives in the service depart. They let you know quickly what they find and how much it costs. They get the work done quickly as well. More

by josephswafford53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
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Aug 12, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 06, 2023

This Dealership seems to pride itself in providing a superior customer service experience. A very professional, friendly staff and efficiently though out operation.. Our car servicing experience was ju More

by lxcastan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Order Writer “Jose Gutierrez mainly
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Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 06, 2023

Everyone is courteous and attentive to my concerns. The dealership is very clean. I never have to wait very long to get my vehicle serviced. More

by johnsonritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Aug 14, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 06, 2023

My customer care agent was very thorough and reasonable with respect to my specific needs. More

by donnasampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
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Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 05, 2023

This dealership always does what is required and does not try to over sell. Happy with the service I received today. More

by nsoares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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