Back

Sterling McCall Lexus

Houston, TX

4.8
1,094 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,094 reviews

June 23, 2023

I had great professional service with Sterling McCall. I had unexpected problems with my vehicle and came in on a Thursday around noon without making an appointment. They got me fixed up and was able to g More

by Jcarl3987
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
Jun 27, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 23, 2023

Fabulous service and very competent staff that goes the extra mile to ensure customers are well served. It’s always a pleasure to do business with Sterling McCall. More

by Kate
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph in service dept and Robert in the valet service.
Jul 15, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 22, 2023

My advisor Jesse Hartman was awesome! He got everything that needed to be done efficiently and effectively. Great experience! Ill be back. More

by shelbybaetz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Truly a wonderful experience on having my car serviced. Nice area for us to wait. More

by amparrie819
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Jun 27, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 22, 2023

The service advisor under promised and over delivered. Work was completed before the estimated time. More

by GW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Jun 27, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Genuinely wanted to assist with issue and was very informative throughout the process. Kudos! J More

by Jessica.garcia1983
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

this is one of the top tier Lexus dealership in Soutwest Houston. Their services representative are the best. More

by buttons0899
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse and Kevin Bayers
Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Staff is very courteous and attentive. Kept me updated on the progress of the service and provided detailed explanation of the issues they noticed. Satisfied with the experience More

by Sunder.Viswanathan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stevie
Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

June 21, 2023

Fast accommodating service. Explained the service visit well and upcoming visits. Friendly and efficient . Very satisfied More

by melissalyman4
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

The staff is courteous, polite and professional. The facility is neat and clean. Truly appreciate the complimentary coffee, water and snacks. More

by ctpolk1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Jun 22, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
95
...