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Street Volkswagen of Amarillo

Amarillo, TX

5.0
3,232 Reviews
Welcome to Street VW, your local Volkswagen dealership in Amarillo, TX. Our new and used car dealership has been providing the local drivers in the Texas panhandle for years and we hope to continue for many more. Our excellent selection of new and used cars offers something for every car shopper and we also provide car maintenance and auto repair in Amarillo, TX. Whether you are searching for a new Volkswagen, a reliable used car, or just basic car maintenance or auto repair, Street VW is the place to go. Stop in today, or visit us online to see why we are the best new and used car dealership in Amarillo, TX.
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8707 Pilgrim Drive

Amarillo, TX

79119

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Showing 3,232 reviews

July 24, 2019

Excellent!! This is an outstanding dealership to deal with. Great people that honestly care! David made sure we found what we really wanted at a great price! More

by Trackster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Giese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Street Volkswagen of Amarillo responded

Trackster, Thank you for the 5 star rating. We will give David a pat on the back for taking such great care of you. We hope to be the first choice for all of your auto needs. We look forward to seeing you again soon.- John Luciano and the team at Street Volkswagen of Amarillo.

July 20, 2019

Grea, friendly service! The service waas really great and friendly. Helped us when no other dealership would, financing took less than 30 minutes and everyone was nice and fr More

by Bloodbought116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Giese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Salazar
Jul 22, 2019 -

Street Volkswagen of Amarillo responded

Bloodbought116, Thank you for the 5 star rating. We are thrilled you are so happy. We will give Sammy, and the rest of the staff you mentioned a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

July 19, 2019

Professional service but short handed I had my Lexus RX350 serviced with an oil & filter change with tire rotation. I scheduled an appointment but the service took 1 1/2 hours. Having a hi More

by KWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh at Street VW service department
Jul 22, 2019 -

Street Volkswagen of Amarillo responded

KWF, Thank you for taking the time to give us a review. 4 stars are not what we are used to. We hope that everything went will with your checking on our work. We strive to be truly exceptional in all that we do. We hope to hear from you soon. We will make sure we are better staffed in the future.-John Luciano and the team at Street Volkswagen of Amarillo.

Jul 25, 2019 -

KWF responded

On 7/25/19, I checked the results of the recent service performed by Street VE on my 2012 Lexus RX350. The service performed was an oil & filter change with tire rotation. I checked the torque on each lug nut of 76 foot pounds. I found all the lug nuts met the required torque. I was disappointed that the mechanic used my security lug socket to remove and replace the security lug but. It would have been nice if he would have put the trunk area back together as opposed to leaving it apart. Now the big issue, I asked Josh to asked the mechanic to “not” overfill the oil capacity. Every time I get my vehicle’s oil changed, the oil is overfilled. The last time I had the oil changed at Street Toyota and they overfilled the oil. It calls for 6.4 qt with a filter change. My guess is that the mechanic is putting in 7 qts as oppose to stopping at 6.4. What is irritating is that I asked for this not to occur. Either the message wasn’t passed onto the mechanic or the mechanic forgot or disregarded it. Over filling can damage an engine. This is common knowledge. Aside from that the mechanic is wasting oil and causing me to pull out about a half qt. Please address this, I want to bring my vehicles to you but I can’t if you continue to do substandard service. I would rate your service as a 3 now. It’s not right to pay for a service and than fix your mistakes, thanks.

July 19, 2019

Excellent Car Knowledge Cole is a HUGE car enthusiast! His knowledge of all the cars and their features was excellent. He is very excited when describing all the features t More

by orange58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Giese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Ornelas
Jul 22, 2019 -

Street Volkswagen of Amarillo responded

Orange58, Thank you for the 5 star rating. We will give Cole a pat on the back for taking such great care of you. We want to be the number one source for all of your auto needs. We hope to see you again soon. -John Luciano and the team at Street Volkswagen of Amarillo.

July 19, 2019

Class act These guys are all a class act!! Everyone is willing to help make your visit a comfortable and stress free one!! I highly recommend Street Volkswagen More

by adrian padilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Giese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Garverick
Jul 22, 2019 -

Street Volkswagen of Amarillo responded

Adrian Padilla, Thank you for the 5 star rating. We strive to be a class act. We are thankful for the kind words. We look forward to seeing you again soon. We can not wait to meet the folks you recommend to us.-John Luciano and the team at Street Volkswagen of Amarillo.

July 19, 2019

Great hospitality David made the process easy and hassle free. He even drove 45 miles to pick me up so we could sign the papers and finish the deal that day. Already re More

by Randallrose83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Street Volkswagen of Amarillo responded

Randallrose83, Thank you for the 5 star rating. We will give David a pat on the back for taking such great care of you. We hope to be the first choice for all of your auto needs. We look forward to seeing you again in the future.-John Luciano and the team at Street Volkswagen of Amarillo.

July 18, 2019

Great service Great customer service David Ortiz is the best he has worked with us before we will continue to go see him for our furure needs we highly recommend Da More

by Jvnajera2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Street Volkswagen of Amarillo responded

Jvnajera2019, Thank you for the 5 star rating. We are thrilled you are so happy. We want to be the first choice for all of your auto needs. We will give David a kudos for taking such great care of you. We look forward to seeing you again in the future.- John Luciano and the team at Street Volkswagen of Amarillo.

July 18, 2019

Great car salesman Wonderful experience working with David and he got me in my dream car for a great price! I will definitely be going to him for now on! More

by Kerrieanne7474!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Street Volkswagen of Amarillo responded

Kerrieanne, Thank you for the 5 star rating. We are thrilled you are so happy. We will give David a pat on the back for talking such great care of you. We want to be the first choice for all of your auto needs. We look forward to seeing you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

July 15, 2019

Exceptional customer service Purchased a used Volkswagen Passat from this dealership. Salesman was extremely patient very knowledgeable and helpful. Our salesman was able to ans More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Errington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Jonas, Ron Garverick
Jul 15, 2019 -

Street Volkswagen of Amarillo responded

CB, Thank you for the 5 star rating. We are thrilled you are so pleased. We will give Madison and the rest of the staff you mentioned a kudos for taking such great care of you. We want to be the first choice for all of your auto need. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

July 15, 2019

Great experience David was great to work with and is always a pleasure to work with!!! Shane did a great job with the numbers! JJ was awesome in finance! More

by kroberts0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Giese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Street Volkswagen of Amarillo responded

KRoberts0901, Thank you for the 5 star rating. We are thrilled you had a truly exceptional experience with us. We will give David and the rest of the staff a kudos for taking such great care of you. We hope to see you again soon.-John Luciano and the staff at Street Volkswagen of Amarillo.

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