Street Volkswagen of Amarillo

This is an EXCELLENT VW Dealer and Service department! Do not take your Volkswagen anywhere else. I would highly recommend you go to Street Volkswagen of Amarillo and I would highly recommend service Advisor not take your Volkswagen anywhere else. I would highly recommend you go to Street Volkswagen of Amarillo and I would highly recommend service Advisor Andy Spring to anyone. My Fiancé and I where driving cross Country from Atlanta to California in our family vehicle (Volkswagen Atlas). We experienced a suspension failure on I 40 so we stopped in Amarillo, got a hotel and dropped the car off at the Street Volkswagen service department less than an hour before the service department closed on a Friday night. I have worked in the car business for 13 years and fully expected the typical car dealership run around experience…. What we got was beyond our expectation. Andy Spring was the Service Advisor who assisted us. Andy met us when we pulled pulled in the service drive, he took great care of us. He took the time to ride along with us to pinpoint the exact issue with the Atlas. Andy even offered to personally drive us to our hotel because we had arrived at the dealership as the service drive was closing. I will also add that Street VW not only has a friendly, knowledgeable group of people working there but they have wonderful customer service and wonderful facilities too. The waiting area at Street VW is nicer, cleaner, has more amenities and a larger array of food and beverage than our local Mercedes Dealership. I have worked as a finance manger at 7 luxury Car dealerships (Mercedes and BMW dealers) Street VW has a nicer and cleaner service department hands down than any Luxury dealer I’ve been to and this is coming from a car guy. They have a waiting area with better amenities, and better array of food and beverage than any BMW or Mercedes Dealer. More

First and foremost, the best dealership I have ever worked with purchasing a vehicle. Our salesman, Doni Bell, was amazing! We have spoken with him back and forth for about 6 months. I had a 2018 Ford worked with purchasing a vehicle. Our salesman, Doni Bell, was amazing! We have spoken with him back and forth for about 6 months. I had a 2018 Ford Explorer ST and loved it. I told Doni to trade mine it's going to take something special. He was patient; never pushy. Very professional yet caring. I'm proud to say that Doni found me my ‘something special and we're now the proud owners of a 2022 Atlas Cross Sport R-Line! Trade-in, paperwork was quick and easy with JJ! Zoie was awesome and taught me everything I needed to know about our new vehicle. The owner, John Luciano is hands down awesome. Very friendly and does a lot for the community. Thanks, Doni, and thanks to Street Volkswagen. More

Best car buying experience ever! Joshua was a blast to work with & had us laughing. 100% Amazing! Got me into a new Atlas Cross Sport in just a few hours. Amazing team & that's why I keep coming back! work with & had us laughing. 100% Amazing! Got me into a new Atlas Cross Sport in just a few hours. Amazing team & that's why I keep coming back! More

Working with Doni was great! Made it a very easy process and walked out with a car I LOVE!! and walked out with a car I LOVE!! More

Hector Enriquez did an amazing job. Had a great experience purchasing my first Volkswagen thank you! experience purchasing my first Volkswagen thank you! More

Pua Crawford was amazing. Her warm friendly smile is contagious. She makes you feel welcome. She got me exactly what I wanted. The entire staff was friendly and professional. If you’re looking for a new contagious. She makes you feel welcome. She got me exactly what I wanted. The entire staff was friendly and professional. If you’re looking for a new vehicle she’s the one to go to. She’ll do everything she can to make it happen. Kudos to Pua!! More

He was friendly and personable. We knew exactly what we wanted when we went in, but he still made the process easy. We would definitely work with him again. wanted when we went in, but he still made the process easy. We would definitely work with him again. More

It was a great experience and Hector was wonderful! Everyone was very professional and a very nice showroom and customer lounge. Everyone was very professional and a very nice showroom and customer lounge. More

So helpful and friendly! Made sure to help me get exactly what I wanted! Great service what I wanted! Great service More