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Subaru Superstore of Surprise

Surprise, AZ

4.9
1,011 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise: Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs. Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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13090 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,011 reviews

February 24, 2024

Mike was an excellent salesman. He even came to our house in the rain to help us with the garage door opener More

by pat3r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Craney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikael Barbes
February 24, 2024

Low pressure Dealership. Efficient with the paperwork, drove home with my new car in just a little over 2 1/2 hours. More

by Tman512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikael Barbes
February 23, 2024

Great place to purchase a Subaru. Chris Thom (sales) was extremely helpful, no pressure and worked to get me a great deal. Would recommend Surprise Subaru and Chris to anyone intere More

by FFTR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Absolutely the easiest car shopping and purchasing experience in our history! We were able to "peacefully" shop for our new car! Prices were clearly listed -amazing! The location allows for a smooth t More

by Diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Scott
February 19, 2024

They made the buying experience amazing! There was no pressure to buy, no pushing, and they did all they could to make the process easy! Thank you Garrett for all your help! More

by Selenamd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
February 13, 2024

The sales staff were helpful and not too pushy. The service staff are also incredibly helpful and kind. Overall a great experience! More

by a.ryan
Recommend Dealer
Yes
Employees Worked With
Glenn Craney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dulcinea Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I feel terrible nkt remembering but Mikaels, Mikael Barbes
February 13, 2024

David C was amazing very low pressure and direct answers to questions. Finance process also very smooth. We went to 2 other dealerships one was extreme high pressure and the other seemed uninterested I am More

by tlacey856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Craney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

No pressure. Wonderful experience! Chris Thom was the most professional and personable salesperson we've ever met. George in finance made the financing pleasur More

by earn266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in Finance.
Feb 11, 2024 -

earn266 responded

No pressure. Wonderful experience! Chris Thom was the most professional and personable salesperson we've ever met. George in finance made the financing pleasurable!

February 11, 2024

Happy with the car we purchased but since it was the first new car I have purchased I had a lot of questions. I was given multiple pieces of wrong information making the buying process very frustrating More

by caleb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Milkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Subaru Superstore of Surprise responded

Caleb, I appreciate the conversation we had the other day and understand buying a vehicle is not an everyday process and multiple options on buying/financing options can be confusing. We always look to make the process efficient and save time for you. If I can be of any further assistance, please let me know. My e-mail address is mark.mauer@shopsubaru.com or my direct line is 623-232-7219. Thank you, Mark Mauer General Manager

February 10, 2024

Great experience all around! Mikael and his team were easy to work with. After hearing the nightmare we went through, they worked with us to get us exactly what we were wanting. More

by Syl03012011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dulcinea Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikael Barbes
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