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Subaru Superstore of Surprise

Surprise, AZ

4.9
1,011 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise: Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs. Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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13090 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,011 reviews

November 27, 2020

This is one of the best dealerships I have visited in Arizona! Everyone was extremely helpful, courteous, and interested in finding the perfect vehicle for our family. Mark Tudor is a wonderful salespers More

by IrinaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tudor
Nov 30, 2020 -

Subaru Superstore of Surprise responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2020

David is a class salesperson. Very helpful and responsive with no pressure or hard sell. He kept us updated as we waited for our car to arrive and helped our transaction go smoothly and quickly. We would def More

by gerald.molinelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Subaru Superstore of Surprise responded

Gerald, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2020

We would also like to give Travis Gudknecht 5 stars. Both he and David were super friendly, helpful and knowledgeable. We just love our 2021 Subaru Outback Touring wagon. More

by DandD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Subaru Superstore of Surprise responded

Dandd, thank you for your kind review; we are happy to pass along your comments to Travis Gudknecht and David! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2020

Everyone was helpful and very polite. Travis was friendly and made the transaction go smoothly. Everyone made us feel comfortable and made it go as quickly as possible. More

by janet.axelrad
Recommend Dealer
Yes
Employees Worked With
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Palmer
Nov 16, 2020 -

Subaru Superstore of Surprise responded

Janet, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru Superstore of Surprise!

November 12, 2020

A friendly neighbor environment full of pleasant people around it. Thank you for a great experience no pressure during the whole process of buying a new care!job well done team!!! More

by Mgocampo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Story, Mark Tudor, George Palmer
Nov 13, 2020 -

Subaru Superstore of Surprise responded

Hello, thanks for the positive star rating, and telling us what stood out about your experience. We will share with our team, and hope to see you again!

November 11, 2020

Great car buying experience! David had the vehicle ready for us when we arrived, and then offered to bring up another one that he thought we would like. We did! We liked it better than the first one (we h More

by Ed Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Subaru Superstore of Surprise responded

Hello, thank you for taking the time to leave a review for us at Subaru Superstore of Surprise. We're happy we could meet your expectations! Thank you again for your business and hope you continue to choose us for all your automotive needs. Take care!

November 08, 2020

5 Stars! That sums it up quite well! We just took delivery of our second Forester form this dealership and couldn't be happier. Our Sales Representative, Michael Arencibia, Finance Manager, Todd Acke More

by kentrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Arencibia and Mark Mauer
Nov 09, 2020 -

Subaru Superstore of Surprise responded

Hi, we understand it's an important decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 06, 2020

This is the way every car buying experience should feel. Our salesman Kyler was a 10 plus and the entire team made us feel like family. More

by Apmjoann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Craney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
Nov 09, 2020 -

Subaru Superstore of Surprise responded

We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2020

Kyler is a high integrity, honest, respectful sales person - a true 10++++ salesman who went above and beyond our expectations. Made us feel valued. No pressure and no nonsense or bs. Took the time More

by DougGreenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Craney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
Nov 09, 2020 -

Subaru Superstore of Surprise responded

Doug, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2020

David Castillo is a very good no-pressure salesman... He do good at what he does, you forget why you're there...! Want a new car... Ask for him... Chuck Morris More

by Chuck... DON'T CONTACT ME...!!
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Subaru Superstore of Surprise responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Chuck... Don'T Contact Me...!!. Thank you and we hope to see you again! Thank you so much for choosing Subaru Superstore of Surprise as your first choice for service!

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