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Subaru Superstore of Surprise
Surprise, AZ
1,011 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise:
Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs.
Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come.
For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,011 reviews
May 31, 2020
Justen was absolutely wonderful in handling our Subaru purchase!! We couldn’t have gotten a better Sales Person to handle all the paperwork and answer our questions. Surprise Superstore is really fortuna purchase!! We couldn’t have gotten a better Sales Person to handle all the paperwork and answer our questions. Surprise Superstore is really fortunate to have such a terrific person on their Sales Team!!! More
by sdarlington48
Employees Worked With
George Palmer, Justen Lucero
May 30, 2020
Purchase Experience of 2020 Outback Met with Sales personnel for test drive returning with my spouse the following day. After concluding her test drive we expended considerable time sele Met with Sales personnel for test drive returning with my spouse the following day. After concluding her test drive we expended considerable time selecting the best color and interior for a new vehicle. Our delays in making a final decision were sportively handled by the sales staff, after which price negotiations were promptly concluded. We were impressed with the the speed and ease at which documents were completed and the delivery process. Having been our first vehicle purchase in several years we were extremely impressed with the technical innovations. More
by luvmysc@aol.com
Employees Worked With
Other Employees :
Brittany Story, Mark Tudor, George Palmer
May 29, 2020
Mark Tudor was amazing, he was very kind and welcoming from the moment we walked in to the moment we walked out with our new car. from the moment we walked in to the moment we walked out with our new car. More
by Nitarobles34
May 28, 2020
We are older adults and have bought a number of cars throughout the years. Our experience of buying our latest car at the Subaru Superstore of Surprise has been truly exceptional. In large part, this is throughout the years. Our experience of buying our latest car at the Subaru Superstore of Surprise has been truly exceptional. In large part, this is because of our salesperson, Dave Castillo. He is highly knowledgeable, professional in all of his interactions, and extremely customer focused. We were stuck in Maine during the Covid-19 situation, but would be returning to AZ when the quarantine was lifted. We checked prices of cars in the New England area and in the Phoenix area, and Dave had the best price point of all. We purchased our car long distance, and Dave ensured all details were accounted for. He called me numerous times, and also returned my calls on his days off When necessary. Dave made all the difference for us. I can’t say enough about his effectiveness, customer focus and integrity. This was a 10/10 experience for sure! More
by Jon A
Employees Worked With
May 26, 2020
Quick and Simple My whole experience at the dealership was quick and no-hassle. We showed up to test drive a used vehicle with Justen and Jeremy. They took turns takin My whole experience at the dealership was quick and no-hassle. We showed up to test drive a used vehicle with Justen and Jeremy. They took turns taking care of everything for us depending on who was available when we needed anything. They were very accommodating to my budget and wants and were never pushy salesmen that you come to imagine when buying a used car. We were there on a Sunday and were in and out with a new car in under 4 hours, including a long test drive of the vehicle. Todd in finance was also moved quickly and wasn't pushy when we turned down warranties or other add-ons. The dealership as a whole was easy to work with without exorbitant fees or extras added in. We felt that we got a fair price for the vehicle and left feeling great about the whole experience! Thank you, Justen, Jeremy, and Todd! More
by Stephanie
May 25, 2020
pleasant Travis was pleasant and knowledgeable. He was very patient with everything. This was my second Subaru purchased at this dealership and have no proble Travis was pleasant and knowledgeable. He was very patient with everything. This was my second Subaru purchased at this dealership and have no problem with telling all how happy I was with the process. More
by azblueiz
May 25, 2020
Pleasant Experience John listened to what I said I wanted and then showed us a couple of cars meeting my criteria. Had me test drive, which I did and really liked the fee John listened to what I said I wanted and then showed us a couple of cars meeting my criteria. Had me test drive, which I did and really liked the feel of the cars. Charles also came over and offered to answer any questions we had. But since I was not ready to make a decision, they did not pressure me in any way, which I really appreciated and we left. Came back the next day and John was so pleasant & professional to deal with even though I kept changing my mind on the model and year. Charles also gave me a couple of bottom line quotes for the vehicles so I could compare and which helped in the decision making process. Ultimately I decided on the Forester and after working with Todd on financing, happily drove home in my new car! If you are in the market for a Subaru, I highly recommend this dealership! More
by Happy Pat
May 24, 2020
My first ever Subaru experience John greeted me outside , explained the Forrester packages, was knowledgeable,courteous, and patient. We went for a test drive, I was offered water, John greeted me outside , explained the Forrester packages, was knowledgeable,courteous, and patient. We went for a test drive, I was offered water, encouraged to ask as many questions as needed, I never felt rushed or pressured. It was fantastic! I had just come from the Toyota dealership, treated seriously. John and sales manager Charles were wonderful. More
by Susan
May 23, 2020
Another great experience. Just leased my second new Subaru from Subaru Superstore in Surprise from David Castillo and it was another great experience. EVERYONE there is gracio Just leased my second new Subaru from Subaru Superstore in Surprise from David Castillo and it was another great experience. EVERYONE there is gracious, helpful and friendly. Respectful, no pressure, just help. Hats off to Todd in Finance whose patience I tested- he passed! Also look forward to my continuing relationship with Gil and Glenn in service. They all express their gratitude for my business. Highly recommend that you go and see them! More
by TMATHESON09
Employees Worked With
Other Employees :
Gil Watters, Brittany Story
May 23, 2020
Purchase of new Ascent Made the purchase easy, with a fair price. We traded in two cars and were given a very fair trade in value. Our salesman, Mark Tudor was kind and very Made the purchase easy, with a fair price. We traded in two cars and were given a very fair trade in value. Our salesman, Mark Tudor was kind and very helpful in getting us exactly the car that we wanted. We are so happy with our new car. (It is our 3rd Subaru,!) Thanks to all at Subaru Superstore for being so kind and so helpful. More
by Hoosier53
Employees Worked With
Mark Tudor, George Palmer, Jonathan Hennke
