Subaru Superstore of Surprise

David was very friendly and helpful. He quickly responded to any questions we had about the vehicle. He made buying a car for my son easy! responded to any questions we had about the vehicle. He made buying a car for my son easy! More

Great Service and Experience What a great dealership and service department. Nice waiting area with tons of refreshments. A big window allowing you to look into the spotless ser What a great dealership and service department. Nice waiting area with tons of refreshments. A big window allowing you to look into the spotless service bays. Brandon, my service advisor, was friendly and knowledgeable. He was the finishing touch in an overall great customer experience! Thanks! More

Tori is phenomenal at what she does. She is incredibly knowledgeable of the Subaru brand offerings and values honesty over a quick sale and that is so rare. The entire team was incredible from start to fi knowledgeable of the Subaru brand offerings and values honesty over a quick sale and that is so rare. The entire team was incredible from start to finish. I can’t say enough good things about everyone. My husband even said “We just became a Subaru family.” after only a few minutes with the team. Thank you to everyone! More

New Impreza When I came into the Subaru dealership I was not expecting to buy one, but Travis made the whole process very easy and straightforward. We figured out When I came into the Subaru dealership I was not expecting to buy one, but Travis made the whole process very easy and straightforward. We figured out where I wanted to be, test drove the car I wanted to see and went over all of the unique characteristics of the car. With the upfront, the backend process was very quick. Travis and the team provided me with time to think about the purchase and do one last comparison to another vehicle on the lot. As we were completing the deal, Travis realized the car I had switched to didn’t have all the features I wanted and he said as such so I could get the car with the features I wanted. Travis did a great job in helping me out. And once I had accepted the dealerships offer, the General Manager came over and introduced himself something that I have never experienced at any other dealership. It became very apparent that this dealership cares about their customers which is unusual today. More

Finance took way to long due to error . About trade vs buy outright. Four hours after I was already approved . Diane did great best car salesmen ever . buy outright. Four hours after I was already approved . Diane did great best car salesmen ever . More

I was very impressed with my experience at this dealership! I was able to communicate with Mike beforehand, and he answered most of my questions. This made the drive from the East Valley so worth i dealership! I was able to communicate with Mike beforehand, and he answered most of my questions. This made the drive from the East Valley so worth it, because when I got there, I knew what I was looking for! The car was already pulled up to the front, and I was able to test drive it right away. David was so helpful during the test drive and during the paperwork process. He was very accommodating with my financing needs, and even drove all the way out to the East Valley the next day to collect the rest of my down payment and the title for the car I traded in. As a first time buyer, I could not have asked for a better experience - even if it was all the way in Surprise! More

Comfortable We brought my wife’s 2014 Crosstrek Hybrid in for routine service and to check out a warning light situation. It needed new battery parts and we deci We brought my wife’s 2014 Crosstrek Hybrid in for routine service and to check out a warning light situation. It needed new battery parts and we decided that we would trade up as the Hybid was a pain as it had to be driven often to charge up the battery. We leave it in the garage all summer inPhoenix and had to have friend drive it. However, we loved the Crosstrek and are very happy with the 2019 Limited - bright orange. More

2020 Subaru Forester Purchase My husband and I have historically been dedicated Toyota customers. After driving my son's 2016 Forester, we did extensive research on Subaru. Their My husband and I have historically been dedicated Toyota customers. After driving my son's 2016 Forester, we did extensive research on Subaru. Their excellent car safety and consumer ratings sold us on a Subaru purchase. I appreciate the patience Travis Gudknecht provided as I contemplated this purchase. I knew what vehicle I wanted to buy and Travis helped me get the exact make, model, and color, as well as a fair price for my 2016 Corolla trade. Todd Ackley was also knowledgeable, helpful, and flexible in finalizing the financing. We are looking forward to long-term relationship with Subaru and it's services. Thanks. Cynthia Phillips (Alan) More

I had no intention of getting a Subaru, but after working with Tori and the rest of the team at Subaru, I am letting everyone I know what a great experience it was. It was painless, they fixed the 2 small is with Tori and the rest of the team at Subaru, I am letting everyone I know what a great experience it was. It was painless, they fixed the 2 small issues I asked them to without any hassle. The service team was great too! I would do it again! More

Great experience with Travis Gudknecht, the sales person. The people at this dealership were extremely helpful and courteous. We had a very good time when purchasing a used vehicle and were treated great. T The people at this dealership were extremely helpful and courteous. We had a very good time when purchasing a used vehicle and were treated great. Travis was remarkable in his sales assistance. He was very knowledgeabal with the different Subaru's and with the pre-owned Toyota Highlander we ultimately purchased. Brittany Story was very helpful in explaining the differences in the Outback, Forester and Ascent. Chan was great in doing the financing and assisting with the extended warranty. Very fine crew. We thank you all. More