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Subaru Superstore of Surprise

Surprise, AZ

4.9
1,011 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise: Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs. Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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13090 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,011 reviews

December 05, 2019

Great Dealership and Great People!! What a fantastic experience. We spoke with Dave a couple days before we actually went in and he made sure the vehicle we wanted was there and ready f More

by sthomps0429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lane
Mar 28, 2020 -

Subaru Superstore of Surprise responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Our team is available should you require any extra help. Thank you and we hope to see you again!

December 05, 2019

Low pressure sales experience. Willing to work with us to find the vehicle we wanted. Also willing to work for the deak we wanted. Their intial offer was very competitive and close to what we were prepared t More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
Glenn Craney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Scribner, Gil Watters, Chan Hoang, Mike Scribner, Brittany Story, Tori Beckstead
December 03, 2019

Subaru BRZ purchase Everyone I dealt with at the Surprise Superstore were extremely helpful and went out of their way to make buying a car enjoyable. Hats off to Dave Cas More

by warrenhannah5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maddox
Dec 04, 2019 -

Subaru Superstore of Surprise responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day!

December 01, 2019

Tremendous experience, no high pressure sales tactic where they race out to open your car door and offer you a water before steering you to a car that fits their profit motive. Surprise Subaru let us w More

by Robert
Recommend Dealer
Yes
Employees Worked With
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Hoang, Brittany Story, Mark Tudor, Jeff Adler
Dec 02, 2019 -

Subaru Superstore of Surprise responded

Hi Robert, it means so much to us that you chose our dealership for all your automotive needs! We set high expectations for ourselves and aim for 100% customer satisfaction so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Best wishes, Subaru Superstore of Surprise

November 30, 2019

Everyone was very friendly and felt no pressure at all. Everyone was very friendly and we felt no pressure we tested new and certified used and we now own a great 2 year old Subaru thank you to everyone tha More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Lane, Mark Tudor, James Coppola
Mar 28, 2020 -

Subaru Superstore of Surprise responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

November 30, 2019

Excellent Customer Service This was by far the best car buying experience my husband and I have ever had. The second we parked, we were greeted by an extremely friendly and invi More

by carolyn.rogers327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Skeens, Kyler Schmied
Dec 02, 2019 -

Subaru Superstore of Surprise responded

Carolyn, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Subaru Superstore of Surprise!

November 30, 2019

Restored our faith in car dealers! I was home for the weekend with the intention of buying a car, and I called a bunch of places trying to pin down the best price. Multiple dealers were More

by emilycatharina25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Scribner, Mike Scribner
Dec 02, 2019 -

Subaru Superstore of Surprise responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2019

Loved it! Dave Castillo was awesome and I am super happy with my first brand new car! Everyone was very helpful and made sure that everything was right for me. More

by Bre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Hoang
November 26, 2019

Purchased new Forester James was a great salesperson and made us feel comfortable during the complete process. Shelby did great in walking us through the "new tech" finance More

by Ratcliffs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Lane, James Coppola
Mar 28, 2020 -

Subaru Superstore of Surprise responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2019

Great Experience Me and my wife came in and knew exactly what we were looking for and Jeff helped us out throughout the whole experience. He provided enough feedback t More

by Baltazar08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Adler
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