Subaru Superstore of Surprise

Wonderful salesman at Surprise Subaru! Our communications were with Mr. JAMES Coppola and we found him to be a very pleasant, easy to talk with, gentleman. He answered all of our question Our communications were with Mr. JAMES Coppola and we found him to be a very pleasant, easy to talk with, gentleman. He answered all of our questions in a polite manner and made us feel valued and respected...such a seasoned professional! More

Great Customer Service & A New Car! Had a fantastic experience buying my second Subaru, at Subaru Superstore of Surprise. David Castillo was a big help finding me what I wanted, and mak Had a fantastic experience buying my second Subaru, at Subaru Superstore of Surprise. David Castillo was a big help finding me what I wanted, and making sure it had the options I requested. The financing department was great as well, and we had way too much fun with our finance manager (Shelby) who was not only patient, but had a great sense of humor. And our Delivery Specialist, Brittany, did a wonderful job explaining all the bells and whistles our new Outback came with. We were very pleased with buying our Outback at the Superstore and highly recommend them. More

Simple sale over the phone, found a 2019 outback the color and trim I wanted and they have treated me fair so far. It was a cash sale and I hope they deliver sale over the phone, found a 2019 outback the color and trim I wanted and they have treated me fair so far. It was a cash sale and I hope they deliver it to me. More

Great experience They were so helpful! Dave Castillo was very patient and very helped as well. He worked with my schedule and had everything ready for me when. I got t They were so helpful! Dave Castillo was very patient and very helped as well. He worked with my schedule and had everything ready for me when. I got to the dealership. Overall great experience! More

Best dealer in AZ, hands down This a a no pressure environment, they will definitely give you the best deal in town and you will have fun car shopping! The dealership is bright, ai This a a no pressure environment, they will definitely give you the best deal in town and you will have fun car shopping! The dealership is bright, airy and open with snacks available and super friendly staff. We are on our second Subaru and love it, best comfort and safety features, fantastic service package available and they deliver the car to you in the service bay by setting up all your bells and whistles so you feel like you know them and your new vehicle. The service department is the best, I wouldn't take my car anywhere else, if you're looking for a new car, look no farther than Surprise Subaru! More

A Great Experience! This dealership made buying a vehicle fun again. Having shopped multiple dealerships and various brands, each one putting the squeeze on we became ex This dealership made buying a vehicle fun again. Having shopped multiple dealerships and various brands, each one putting the squeeze on we became extremely frustrated and stressed out. What a change when we came to the Subaru Superstore in Surprise! We were welcomed by pleasant helpful staff with smiling faces, making us feel like they were genuinely happy to have us there. We worked initially with the GM Mark Mauer and then another sales person but both were no pressure and very helpful explaining all the information on the vehicles they offered. We eventually purchased a 2019 Ascent Touring model and could not be happier. Every aspect of the purchase from the initial meeting to the final paperwork and credit processing was no hassle and no pressure. This is what purchasing a car should be like but very rarely is. More

Awesome Experience! Purchasing a car here was such a great experience--zero pressure, honest execution and at a great price. David and Chan were awesome--they had everyt Purchasing a car here was such a great experience--zero pressure, honest execution and at a great price. David and Chan were awesome--they had everything lined up for me and I was in and out in my new car in less than an hour. Highly recommend this dealership and this team--David was great! More

Very understanding and patient. I am very analytical and wanted to see many deals all at once. James Coppola was very understanding and by the end we had a deal we liked for a Subaru I am very analytical and wanted to see many deals all at once. James Coppola was very understanding and by the end we had a deal we liked for a Subaru we love. More

I worked online with Mike Scribner and Shelby Lane. There were no pictures of car I was interested in and Mike quickly shot photos and sent them. They both had prompt and professional communication, very pol were no pictures of car I was interested in and Mike quickly shot photos and sent them. They both had prompt and professional communication, very polite, quick, and great deal. I couldn’t be happier! More

Great experience! My initial contact(s) were via Internet, then went in for a test drive and couldn't leave without my Forester! Heather was very accommodating and mor My initial contact(s) were via Internet, then went in for a test drive and couldn't leave without my Forester! Heather was very accommodating and more importantly very knowledgeable. Her love for the Subaru brand was contagious. Everyone I came in contact with was very customer-centric. Great experience! More