Subaru Superstore of Surprise

Great experience. I have a great experience in this dealership. They are excellent in providing customer service,well trained and knowledgeable. Job well done Subaru of I have a great experience in this dealership. They are excellent in providing customer service,well trained and knowledgeable. Job well done Subaru of Surprise. More

Empty promises and lies Wished we came with a deal but did not.  Michael Scribner said he would meet me this past Sunday 9/8/19 but did not show up and had me speak to David Wished we came with a deal but did not.  Michael Scribner said he would meet me this past Sunday 9/8/19 but did not show up and had me speak to David C. Probably too busy watching football season opener u know.  I was in contact with Michael by text and online and said he would bring the car l found from Findley Subaru in Prescott as it was cheaper,  a 2020 Subaru Ascent.  Stock number S43625A.  Said no problem,  then i get there SUNDAY of course it was not there and some BS reason David said that Michael was not able to.  I was not told that of course.  I know we did not come to an agreement with whatever they were offering me when i spoke to David C. And yes when i first inquired online i saw you have a silver Ascent and that is what David showed me. Could not agree on payment and terms with what David showed me and insist i go to a base Ascent. i told David C.the one at Prescott was cheaper too found from Findley and was told no problem by Michael and can bring it in as i asked if that is possible since i didn't want to drive to Prescott, AZ. Anyway i didn't get the $50 Visa card for the test drive either.   Just another typical dealership with empty promises. More

2019 Forster Travis was very easy to work with I am on my second Subaru threw him. I will highly recommend Travis to my friends and family. Thank you Travis fo Travis was very easy to work with I am on my second Subaru threw him. I will highly recommend Travis to my friends and family. Thank you Travis for making the car buying experience easy. More

Just the right car. Heather was very helpful in finding just the car we looking for and extremely patient I would recommend her and the dealership if you are looking for Heather was very helpful in finding just the car we looking for and extremely patient I would recommend her and the dealership if you are looking for a car. More

You Had Me From Hello Was just “looking”. Heather was NOT high pressured and made me feel comfortable. Once I test drove the car I was hooked. Love ?? it. My daughter has n Was just “looking”. Heather was NOT high pressured and made me feel comfortable. Once I test drove the car I was hooked. Love ?? it. My daughter has named the car “Ruby”. More

Very helpful James was very helpful. Although I did not purchase a car, he was very good to work with. I called from out of state, as they had a car I was looking James was very helpful. Although I did not purchase a car, he was very good to work with. I called from out of state, as they had a car I was looking for. My state was going to impose sales tax as well which made it not a logical financial move. James was understanding and knowledgeable throughout the process. Also offered a good price! More

Amazing Dealership and staff From start to finish we experienced excellent service. No pressure to buy, but presented their cars in a way that made us confided this was the car fo From start to finish we experienced excellent service. No pressure to buy, but presented their cars in a way that made us confided this was the car for us and the dealership we wanted to buy from. From start to finish they provided the most professional handling of every aspect of our purchase and learning how to successfully navigate all the bells and whistles. I have already recommended your dealership and David Costillo to friends. We a joy to work with. Dick and Julia Amen More

The Greatest experience Going to Subaru was one of the best experience buying a vehicle. There was no talking to 5-6 different people about how lower your payment and smuggle Going to Subaru was one of the best experience buying a vehicle. There was no talking to 5-6 different people about how lower your payment and smuggle you. The people there were very friendly and always had answers we were looking for. Made us feel really comfortable and non stressful. More

Great experience w David We went in to see a particular car w a published offer. David was very helpful getting the right vehicle at the published rate Thanks! Subaru Surp We went in to see a particular car w a published offer. David was very helpful getting the right vehicle at the published rate Thanks! Subaru Surprise is very customer service oriented - no pressure- just satisfaction We will return again More