Subaru Superstore of Surprise

Courteous, professional, hassle-free experience Personnel from other dealerships should be scouting this dealership to learn how to improve their relationship with customers. No games, no gimmicks, Personnel from other dealerships should be scouting this dealership to learn how to improve their relationship with customers. No games, no gimmicks, no meeting the Sales Manager after a test ride. Basically all of the things I do not like during the search and review phase of the car buying experience were eliminated by Subaru Superstore of Surprise. Best of all, Mike Scribner was prompt, courteous, and made the entire process stress free. More

I’ve driven the hour and a half and always will We have been lucky enough to purchase 2 cars in the last year from Subaru of Surprise. There is another Superstore 1 mile from my home, but we choose We have been lucky enough to purchase 2 cars in the last year from Subaru of Surprise. There is another Superstore 1 mile from my home, but we choose to stick with Mike Scribner and The Subaru Superstore of Surprise. We know we will be treated fairly and in a kind and timely manner. We appreciate all of the extra time and effort Mike has made in making our deals happen for us and look forward to working with him again. More

Staff was very helpful and courteous. I enjoyed the staff and their willingness to help me find what I was looking for. The dealership is nice and was very comfortable being there. I enjoyed the staff and their willingness to help me find what I was looking for. The dealership is nice and was very comfortable being there. More

Outstanding Dealership My wife and I have purchased 4 new Subaru’s through this dealership, specifically working exclusively with Mike Scribner and Charles Inman. They are o My wife and I have purchased 4 new Subaru’s through this dealership, specifically working exclusively with Mike Scribner and Charles Inman. They are outstandingly honest and straight forward. None of the typical dealership nonsense. No pressure. Open and honest. Can’t say enough. 4 cars speaks for itself. More

Great experience We were in for service on our outback and ended up buying an Ascent...from the same salesman and sales manager that we purchased our first Subaru... We were in for service on our outback and ended up buying an Ascent...from the same salesman and sales manager that we purchased our first Subaru... Mike is definitely an asset to your dealership..knows how to make customers feel comfortable making an auto purchase..his number 1 concern was making sure we got the best deal and got everything we wanted!..the customer counts in his eyes!!! Your whole dealership has that same attitude! Service is fantastic, Gil, and Glen...Charles also made it a great transaction... Thanks Mike...we love our Ascent!!! More

Great Experience! My husband and I were looking into a new family vehicle and heard great things about the Ascent. We have always been a Toyota family, so we were a lit My husband and I were looking into a new family vehicle and heard great things about the Ascent. We have always been a Toyota family, so we were a little skeptical to try a Subaru. Heather greeted us almost immediately as we walked up to the building. She showed us the showroom car, answered all our questions and if she was unsure about something, she didn’t pretend to know the answer and instead asked someone else to make sure we were getting the correct answer. It was the most honest car buying experience we’ve ever had. We loved everything about the car and purchased it. While looking at the Ascent, my husband fell in love with the WRX. She was again honest with answering his questions and we ended up purchasing two cars that day. Heather even stayed past her shift to help us complete the purchases and watched us drive away in our two new beautiful cars. The dealership was never pushy and didn’t try to sell us anything we didn’t need. The car buying experience didn’t end when we walked out either. Heather has followed up with us, made sure we had everything we needed and if we had questions. The car dealership was clean, everyone was kind, a little skeptical on the delivery person unfortunately, but overall I recommend a Subaru, this dealership and ask for Heather!! . I can honestly say I don’t miss my Toyota and we’d buy from them again in the future! More

Great Experiece! My first new car in many years! Staff were extremely friendly and knowledgeable, made the whole process easy and fun. Special thanks to Tori for all y My first new car in many years! Staff were extremely friendly and knowledgeable, made the whole process easy and fun. Special thanks to Tori for all your assistance and patience throughout this process More

David Castillo Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We set Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We setup an appt to see the car, and it was as he had described--a one owner car, with very few miles in excellent shape. My wife and I negotiated the deal with Dave and Rich, the Sales Manager. Car Sales is a tough business, with not the greatest reputation due to common "high pressure sales people". Dave is not one of those, but truly a professional. I would not hesitate to send anyone I run across looking for a Subaru to Dave Castillo and Subaru Superstore of Surprise. Thanks Very Much, Gary (and Judy) Formway, North Phoenix, AZ More

Best Dealership David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Rosli David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Roslind Gonzales More