Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Awesome Dealership We live in Tucson and found the car we were looking for at this dealership. We called and came up on a Sunday morning and drove home in our beautiful We live in Tucson and found the car we were looking for at this dealership. We called and came up on a Sunday morning and drove home in our beautiful new Legacy that afternoon. Sales, management and Finance were all professional and easy to deal with. Dylan was our sales associate, and with assistance from Mike the GM and Shelby in Finance, the process was seamless. We couldn't be happier with our new Legacy 3.6R or with our car buying experience at the Subaru Superstore. This is the third Subaru we have purchased, the previous two at the Gilbert location, and we give both shops an 11 on the 1-10 scale! Keep up the great work Subaru Superstores. More
Buyer Beware I purchased a 2019 Subaru Crosstrek from this dealership, and while the car is awesome, this is the WORST dealership I have ever dealt with. One mont I purchased a 2019 Subaru Crosstrek from this dealership, and while the car is awesome, this is the WORST dealership I have ever dealt with. One month after my purchase I am still dealing with the dealership's lies and deception... I have worked with two GMs, Mike Neyman and Charles Inman, and the Dealership's Customer Relations person Paul Hoch. The explanations the dealership has provided to explain their lies and deception have included "the GM pushed the wrong button when locating the car", "The GM did not fully understand the features of a 2019 Crosstrek", to simply, "Human error, we are sorry for the confusion". My experience has been nothing short of ridiculous! More
A breath of fresh air After visiting another Subaru dealership in the valley and walking out, we decided to go to this one and WOW what a difference. They will do what it t After visiting another Subaru dealership in the valley and walking out, we decided to go to this one and WOW what a difference. They will do what it takes to make you happy. Dylan was a great salesman, nothing but professional. We love our new Outback touring edition. Thanks for treating us right! More
My best car buying experience ever Everyone I came in contact with from Michael down treated me with courtesy and respect. There was no high pressure. They gave me options and a fair Everyone I came in contact with from Michael down treated me with courtesy and respect. There was no high pressure. They gave me options and a fair price that allowed me to drive away with my dream car. I have already told everyone I have had contact with that they are definitely worth the ride. I am so impressed with the quality of this dealership that I intend to keep the servicing of my vehicle there--even though there are several dealerships closer. More
No Pressure buying! John, the salesperson was amazing! He just listened and tried to meet our needs as best he could. This dealership superseded our expectations!! Wasn' John, the salesperson was amazing! He just listened and tried to meet our needs as best he could. This dealership superseded our expectations!! Wasn't planning on buying that day, just looking...3 hrs later, we're trading in my Hyundai for a Subaru! I've always wanted one of these vehicles,just never made the effort to sit and talk to them. It was well worth our time. The general manager camae and spoke to us more than once, the finance lady was great, and the next day I went to drop off stuff from my trade in, and a guy I didn't remember from purchase day, knew me ! And they saved stuff I had left in my trade-in for me. I'm a Subie owner for life! great experience More
Car shopping made easy Everyone was friendly. Mike worked hard to get the color Forester I wanted he searched a 200 mile radius, but since I was looking near the end of the Everyone was friendly. Mike worked hard to get the color Forester I wanted he searched a 200 mile radius, but since I was looking near the end of the 2018 season none were to be found but he found my second choice out of my top three. Everything went reasonably fast. More
Quick and Easy, Amazing Service! Mike is THE MAN! He got me exactly what I needed and wast honest and upfront. Everything he said matched my own personal research. Charles and Shelby Mike is THE MAN! He got me exactly what I needed and wast honest and upfront. Everything he said matched my own personal research. Charles and Shelby were also a pleasure to work with. Great team and great dealership. More
Super heroes Mike was patient, kind and above all respectful. He never pushed me into something he asked me what I wanted and did his best to get me the car I want Mike was patient, kind and above all respectful. He never pushed me into something he asked me what I wanted and did his best to get me the car I wanted even if I thought it was out of my price range. All 10s! Thanks again. More
Didn't have exactly what I wanted, but great customer servic e! John was FANTASTIC with me... I was at the dealership for HOURS. Both Charles Inman and John were patient and helpful. I stopped at this dealers e! John was FANTASTIC with me... I was at the dealership for HOURS. Both Charles Inman and John were patient and helpful. I stopped at this dealership while on a road trip. This was my second visit to a Subaru dealer looking for my perfect car. I ended up finding my car at their sister location in Chandler but would recommend Surprise any day!!! John!!! Thank you again for all your help! More
Fantastic Car Buying Experience! Not your typical Experience We would Highly Recommend Subaru Superstore of Surprise! What an unusual experience! NO Pressure, Honest, Great Pricing, Organized, Clean, Bright, C We would Highly Recommend Subaru Superstore of Surprise! What an unusual experience! NO Pressure, Honest, Great Pricing, Organized, Clean, Bright, Cheery, Efficient process. We did have to wait for the color and package combo we wanted. They did all they could to attain the best fit for us with a wonderful trade experience. The Mike Trio is fantastic! The receptionists are pleasant and kind. Our saleman, Alex, changed jobs and we were dissappointed, but Mike Scribner took over and closed the deal. The finance, checkout experience was great too. (Great NY guy who came over from Chandler store!) WE Love the new Crosstrek! Great AC, Gas Mileage and Handles wonderfully. LOVE the safety features. Met the owner and she was warm and welcoming! Have always loved Honda and Toyota... will definitely look more into Subaru in the future! Thanks again everyone for a fantastic buying experience! Will be back in the future. More