Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,011 reviews
Tech wizard Tina VanDyke patiently went over all our questions and revealed so many tech options, that we both hadn't realized our awesome Forrester could do. A r Tina VanDyke patiently went over all our questions and revealed so many tech options, that we both hadn't realized our awesome Forrester could do. A real learning experience! Thank you so much. More
2018 Forrester We went there to buy a Subaru Forrester. Travis met us as we drove up. He showed us what vehicles were in inventory that we were interested in. He wen We went there to buy a Subaru Forrester. Travis met us as we drove up. He showed us what vehicles were in inventory that we were interested in. He went through the vehicle showing all the features. We wanted a white Forrester that was at their sister store. It did take some time to do the dealer trade due to traffic on the freeways Tina also went over the vehicle with us showing all the features. She helped us with the technical part of the vehicle. More
Tina VanDyke --- Wonder Woman of Technology! After having great difficulty in pairing my mobile device with the bluetooth on the car, Tina came to the rescue and refused to give up until the prob After having great difficulty in pairing my mobile device with the bluetooth on the car, Tina came to the rescue and refused to give up until the problem was solved. She's my superhero of technology! More
Great tech training experience After having bought a new Subaru Outback about a month ago, my wife and I attended a new buyers clinic at the dealership. Tina conducted the clinic w After having bought a new Subaru Outback about a month ago, my wife and I attended a new buyers clinic at the dealership. Tina conducted the clinic with the help of someone to drive a demo car for us to experience the collision alert function on the new cars. The collision drive was impressive and the rest of the clinic was very informative to show us how to utilize the tech features on our vehicles. The one drawback was the speed which we moved through the various topics, but I know I can contact Tina anytime I need a refresher. More
Overal the experience was excellent. Better than I've ever Referring to Tina Vandyke...She was wonderful in explaining all the new technology to an old man.. She was very patient and I learned a lot in a very Referring to Tina Vandyke...She was wonderful in explaining all the new technology to an old man.. She was very patient and I learned a lot in a very short time. A real asset to the dealership... More
Great People I purchased my new 2018 Subaru Crosstrek from Colette and Shelby. They were so wonderful to speak with and very helpful during the whole process of bu I purchased my new 2018 Subaru Crosstrek from Colette and Shelby. They were so wonderful to speak with and very helpful during the whole process of buying a new car. Tina (who delivered my car) was excellent! Answered all of my questions and really made my new car was made for me:) This is a great Dealership and VERY clean! Excellent service and awesome People! More
Best experience ever. In 50 years of buying cars, this was by far the most pleasant experience. There was no pressure, no feeling that we were being "hustled" or pushed in In 50 years of buying cars, this was by far the most pleasant experience. There was no pressure, no feeling that we were being "hustled" or pushed into anything we did not want. They just nicely explained the car price, price for our trade in, prices for extras. Great Experience and great car. More
A wonderful surprise working with Subaru of Surprise :-) After 4 weeks of test driving cars, dealing with over 15 different dealerships ranging from Bell Road in Glendale to dealerships in Tempe, I was at my After 4 weeks of test driving cars, dealing with over 15 different dealerships ranging from Bell Road in Glendale to dealerships in Tempe, I was at my wit's end. My final stop was Subaru Surprise (I had decided that if this didn't work out, I would just go ahead and spend the money necessary to fix my 1997 Outback). The entire time and every individual I worked with were extremely helpful: Todd, Charles, Tina, and Dusty. They each worked hard and met all my needs + some! Well worth the 60 miles round trip from my home to get out there. I should have made this dealership my first stop, because most likely it would have also been my last stop. If you live in the heart of Phoenix or in the West Valley, don't overlook this gem of a place and people who are real jewels! More
Great Service After months of looking around at different Subaru dealers, I went with Mike Scribner at the Surprise location. He took the time with pricing, and th After months of looking around at different Subaru dealers, I went with Mike Scribner at the Surprise location. He took the time with pricing, and the patience to make sure that I walked away happy. I'm not one to normally write reviews. But he did an awesome job at taking care of me!! He was not pushy at all, which most people in sales are about the numbers. I would highly recommend him for any Subaru purchase you are looking to make! More
Nice people, No pushy at all Mike helped me buy a Subaru Forster, and I wanted to reach out and thank him here. When I showed I i was offered water and snacks (like every other de Mike helped me buy a Subaru Forster, and I wanted to reach out and thank him here. When I showed I i was offered water and snacks (like every other dealership), but it was the overall professionalism that brought me back to buy a car here. I went and saw a rav 4 at another dealership, and loved it as well, but hey were very pushy, very typical 'slimy' dealers. Mike wasn't. I would recommend him to anybody looking to get into a new car More