Subaru Superstore of Surprise

Excellent dealership on purchase of new Subaru Excellent communications with everyone we dealt with. First class operation with an outstanding new facility. No high pressure to buy a car on the spo Excellent communications with everyone we dealt with. First class operation with an outstanding new facility. No high pressure to buy a car on the spot. Had the exact model with accessories we were looking for. More

My dream car I talked to Shelby online on Monday and by Wednesday I was in my dream car!!! She was friendly and worked very hard on my trade-in. I would recommend I talked to Shelby online on Monday and by Wednesday I was in my dream car!!! She was friendly and worked very hard on my trade-in. I would recommend her to anyone who wants to buy a new car! Charles Inman also went above and beyond and gave top dollar for my trade-in. He also took time out and talked with my wife and I. The dealership is state of the Art. They spared no expense in every detail with the facility. Thank you for making my dream become a reality! -Craig More

loved working with shelby never in my entire experience buying a vehicle did i feel more at ease,taken care of and she had by back. im a thrift shopper, so i want the lowest pr never in my entire experience buying a vehicle did i feel more at ease,taken care of and she had by back. im a thrift shopper, so i want the lowest price. honestly i have never dealt with a car sale person as great as shelby. im so grateful for no rehearsed statements just lets get you what you can for the lowest price. love her. More

They make buying a car fun! We got a great price on the car we wanted. We were undecided between two models and our sales person Mike Scribner put both vehicles side-by-side so We got a great price on the car we wanted. We were undecided between two models and our sales person Mike Scribner put both vehicles side-by-side so we could compare and make the best choice. He was a pleasure to work with. When it came to filling out the paperwork, Dusty Mandrell made the process as quick and painless as possible, explaining everything we needed to know. Before we left, Tina VanDyke explained ho everything operated, set up my iPhone and answered all our questions. All this was done in a beautiful air-conditioned building. We highly recommend Subaru Superstore for a no-hassle car buying experience! More

"Awesome Team..". from the moment we walk-in to the dealer Alex ( salesperson ) to all staff were very friendly and helpful so we got a 2017 Forester .Thanks to all th from the moment we walk-in to the dealer Alex ( salesperson ) to all staff were very friendly and helpful so we got a 2017 Forester .Thanks to all the team who help me to make a Right choose of car and the option we had.. also they took there time to explain each detail of our new car..they are the best!! More

I KISS Subaru Superstore of Surprise! It was because of a very specific, rare 2018 Subaru Crosstrek, found only at the Subaru Superstore of Surprise that made me drive 45 minutes to take a It was because of a very specific, rare 2018 Subaru Crosstrek, found only at the Subaru Superstore of Surprise that made me drive 45 minutes to take a peek. So glad I did! I'd spent probably 6-8 weeks researching cars, bouncing around between Toyota, Honda, Mazda, Nissan, Subaru, then cycling back through that list again.... not quite convinced that I even needed a new car. Had already been chewed up and spit out by several dealerships on Camelback Road … walking into a car dealership is scary! I only offer you my background history to put into better perspective why my experience at Subaru Superstore of Surprise was such a stand out, unexpected delight. In a nutshell, I've never had such a positive experience IN MY LIFE purchasing a car! I don't care where you live, even if you live out of state, if you're considering a Subaru, you have to make it out to Subaru Superstore of Surprise. First dealership to actually explain the pros and cons of the various models, including aspects of the Subaru that none of the other dealerships had touched on.... I was never rushed ... looked at figures, discussed accessory options, vacillating between a Crosstrek, Highlander and an Outback, went back to figures yada yada ...even left to 'sleep on it' before running back the next evening to purchase my Outback (I should have bought it the first night - I knew I'd fallen in love). All I can say is that I love my new Outback so much more because it was 100% my idea to buy it, not the dealership's. Kudos to Alex Zimmerman, my salesman ... this is all about him... he didn't 'sell me a car'... he helped me fall in love with my Outback. It doesn't stop there.... Ken and Charles, the two Sales Managers I met, were low key, friendly.... again, more concerned that I find 'my car’ than making a sale. Even signing on the dotted line in finance was a happy experience with Dusty. Last step, reviewing all the bells and whistles in the car with Tina... This is family and you can tell all these people love where they work. FUN! I LOVE MY SUBARU!! I now understand why Subaru uses the LOVE motif in their sales campaigns … these cars are truly love-worthy. If this sounds like a fairy tale story, well, strange as it sounds, it's true. Btw, Subaru Superstore of Surprise is new and absolutely beautiful. Even though it's across town for me and even though I have the option of going to any Subaru dealership, I look forward to driving the distance for future oil changes, service calls etc. It's just that good. More

Awesome experience My family had a great experience at this dealership. We had Joe and he got us a great deal as well as chatted with us while we waited for them to clea My family had a great experience at this dealership. We had Joe and he got us a great deal as well as chatted with us while we waited for them to clean our car! They also put a full tank of gas in. By far the best place to by a car in the Valley! More

Fantastic Experience My husband and I spent a week researching on line for 3 different makers of cars. Our goal was to start with one dealership, see what they had to offe My husband and I spent a week researching on line for 3 different makers of cars. Our goal was to start with one dealership, see what they had to offer and move on to the next two. We are retired and wanted the best deal/value available. We knew what we wanted on a car for the right price. Well, we didn't think our search would end with the first visit. Since we started our search on line Mike Scribner was our contact via email. He was prepared to show us exactly what we were looking for. Our whole experience with Mike was great!! He listened to what our needs/wants were. Then we took a test drive. That was it--price and options--SOLD!! The Subaru Forester is the perfect car for us. Not only is the car wonderful, so is the dealership and the people who work there. Besides the excellent service from Mike, we met with Tina who took us out to the bay where our car was and went over every detail on how the car works. The 3 of us sat in the car and she made sure we understood all the workings inside. She did not want us to drive off not knowing how the car operates. No other dealership in the past has ever done this. Not ever having owned a Subaru before, I am so glad we went to Surprise. I would highly recommend this dealership to anyone who wants excellence. Everyone we came in contact with including Charles Inman and the general manager, is fantastic to work with. It made what could have been an experience to dread to one that was very pleasant. Our research made Subaru a top contender for excellence. At the time we didn't realize this dealership was excellence as well. Who knew our first visit to this dealership would be the only one we made. So glad we came!! Thank you, Subaru Superstore Surprise!!!! More

Great Experience The staff at Subaru Superstore of Surprise made this one of my most pleasant car experiences, especially Mike Scribner. As I live over two hours away The staff at Subaru Superstore of Surprise made this one of my most pleasant car experiences, especially Mike Scribner. As I live over two hours away, much of the business was conducted over the phone, including both the sale price and my trade-in. They were no games, no haggling, everyone was fair, upfront and honest. The vehicle was ready when I arrived and was exactly as advertised. Paperwork was also fairly quick. The business itself was clean and had a professional appearance. Could not ask for a better experience. Nice job Mike!!!!! More

Shelby will take good care of you. I live in Ventura, CA and had been searching for the exact vehicle I wanted at the price I wanted. I know, I'm super picky. Turns out Southern Califor I live in Ventura, CA and had been searching for the exact vehicle I wanted at the price I wanted. I know, I'm super picky. Turns out Southern California dealerships didn't meet my needs, so we flew out to buy our vehicle from Shelby Lane. She gave us her best price via the website chat window, and it was lower than anyone quoted in California. The dealership is immaculate and everyone we encountered went out of their way to welcome us. It truly was 5-star service, and Shelby was exceedingly patient explaining everything. She was accessible via cell as we needed her after the purchase. Call me crazy, but I'm thinking of coming back for our next purchase, even though it's a 7-hour drive back home. Thank you Shelby and Subaru Superstore of Surprise AZ. I'm a happy camper, loving my Forester Touring. More