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Tasca Chevrolet
Wheeling, IL
3,592 Reviews
For Chicagoland drivers seeking the best dealership experience around, Tasca Chevrolet provides a vast inventory containing EV models like the Bolt, commercial trucks and vans, high performance Corvettes, and everything in-between. Our finance center works with banks and credit unions to provide our customers with the best possible leases and loans, while we provide excellent deals and special prices on all of our most popular models. We also have a dedicated collision center and body shop to take care of any maintenance and repair that comes with driving a vehicle every day. Whether you drive a Chevrolet Trailblazer, a Suburban, or a Silverado, we make ownership a breeze at our Chevy dealership in Wheeling, IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,592 reviews
April 26, 2019
Awful Customer Service This dealership is the worst I have ever visited. My only reason for taking my car here for service is the proximity to my home. Upon arriving, I’ve This dealership is the worst I have ever visited. My only reason for taking my car here for service is the proximity to my home. Upon arriving, I’ve never been greeted by a service advisor in less than 10 minutes. I always end up having to stand around, even when it’s not busy and folks in their offices are just sitting there. Whenever I’ve been told that I would receive a call for an update on my vehicle I NEVER end up receiving a call. I am the one having to do the follow up. On my last visit (Monday, 4/22), I was told I would receive a call. 4 hours later no call, so I called to get an update. Was told by someone that they would call me right back so they could check on my vehicle. An hour later no call so again I had to do the follow up. Turns out they needed to keep my vehicle overnight. I had to call my wife and pull her out of a meeting so that she could pick up my son from daycare. This was the last straw, I’ll never bring my vehicle here for service ever again. In fact, I will tell several of my coworkers who also bring their corporate vehicles here for service (and who also feel the same way about the service) not to bring their vehicles here any longer. I own a Lexus and a Audi vehicle (my Traverse is a company vehicle). I suggest having your service team go spend time in either a Lexus or Audi service department. They would learn how a service department is actually run. Customers are greeted immediately, you receive a call within 1-2 hours with an update on your vehicle and what needs to be done and picking up your vehicle is immediate after paying your bill. Picking up my car at this dealership is another cluster, waiting at times 15 minutes for someone to either bring it out or bring me the keys. Not sure how this dealership is still open quite honestly. This lack of customer service would even dissuade someone from buying a Chevrolet altogether. Not sure I would purchase a Chevy with my own money with this lack of service. How do I rate overall service as 0 stars? More
by mini1234
Verified CustomerEmployees Worked With
Dean Witter
April 25, 2019
Service department Very satisfied with the professionalism and the friendliness of the service department they were able to do the clearcoat sealant and change my oil Very satisfied with the professionalism and the friendliness of the service department they were able to do the clearcoat sealant and change my oil at the same time which was very helpful to me save me some time and thank you Natalia you’re a real sweetheart More
by philkosinski
Employees Worked With
April 25, 2019
Long But Thorough The wait was longer than expected but they go through everything and make sure they didn't miss a thing. Natalia is a very nice service consultant. � The wait was longer than expected but they go through everything and make sure they didn't miss a thing. Natalia is a very nice service consultant. 😀 More
by Stoogerocker
Employees Worked With
Natalia, Mark Wassermann
April 24, 2019
Outstanding! I didn’t feel pressured to buy. I was able to compare vehicles and make a decision based on my needs! Krystle truly helped me every step of the way an I didn’t feel pressured to buy. I was able to compare vehicles and make a decision based on my needs! Krystle truly helped me every step of the way and made sure I was comfortable! More
by Kresnick
April 22, 2019
My experience is the team always goes above and my expectati I expect only the best when it comes to safety and Chad did excellent job aliegning front end and performing his experience to make sure my vehicles a I expect only the best when it comes to safety and Chad did excellent job aliegning front end and performing his experience to make sure my vehicles are safe with my Camaro and my Colorado which he aliegned last month More
by Camaro1
Employees Worked With
Richie,Natalia Tom Chad chuck
April 20, 2019
2016 equinox Great buying experience very helpful and patient Financing was great as well Took our trade in without no issues We could not afford new so used Great buying experience very helpful and patient Financing was great as well Took our trade in without no issues We could not afford new so used was a good alternative More
by Ahelbig
April 19, 2019
Excellent service! Service Department is always friendly and provides updates along the way. Estimates of wait time are typically right on. Service area is comfortabl Service Department is always friendly and provides updates along the way. Estimates of wait time are typically right on. Service area is comfortable for getting work done, and the fresh coffee and bottled water is much appreciated. More
by JB-equinox
Employees Worked With
Cannot remember the name. Sorry.
April 18, 2019
Pleasant staff and atmosphere. We were pre-qualified, but dealership wanted to finance us. The rate they offered was good, but was not approved, so sometime was wasted with this pro We were pre-qualified, but dealership wanted to finance us. The rate they offered was good, but was not approved, so sometime was wasted with this process. More
by LN
April 18, 2019
Great service Thank you Joshua and Dean for great service we drove from Chicago to visit your dealership hands down the best Chevy experience. Thank you for great Thank you Joshua and Dean for great service we drove from Chicago to visit your dealership hands down the best Chevy experience. Thank you for great service. More
by Chevy
Employees Worked With
Joshua Ruiz
April 18, 2019
Best dealership ever!!!! Everyone was so ridiculously helpful and nice. They were so clear in explaining how everything works and getting me the best deal possible. I plan on Everyone was so ridiculously helpful and nice. They were so clear in explaining how everything works and getting me the best deal possible. I plan on keeping this car for a really long time because of how amazing it is, but if I needed a new one we're definitely going back More
by TAYTAYHANSEN1144
