Tasca Chevrolet - Service Center

Great service visit. It's tough to have a great service visit that was initiated by a "service engine light", but it was quickly diagnosed and reasonably inexpensive to fi It's tough to have a great service visit that was initiated by a "service engine light", but it was quickly diagnosed and reasonably inexpensive to fix. These guys are the only ones to service any of my vehicles for the past 10+ years, and I won't go anywhere else. More

Took a few tries but the end result was good! Very happy with the end result on the repairs on my Equinox! It was a very stressful experience but Anthony put me at ease and made my worrying disapp Very happy with the end result on the repairs on my Equinox! It was a very stressful experience but Anthony put me at ease and made my worrying disappear! More

service dept. I dealt only with the service dept. and Tom was helpfull explaining what problems I had with car and how to fix it. He is very friendly and professio I dealt only with the service dept. and Tom was helpfull explaining what problems I had with car and how to fix it. He is very friendly and professional More

CVCS494726 - 2003 Corvette replace oil pan gaskey Tony Lupo was courteous, knowledgeable, and helpful. Roberto did a very good job as always. Was deeply disappointed when picking up vehicle, cashier w Tony Lupo was courteous, knowledgeable, and helpful. Roberto did a very good job as always. Was deeply disappointed when picking up vehicle, cashier was excellent, went to wait for vehicle and after 10 minutes went back to cashier, and she again placed a radio call for my vehicle, as people behind me inline were able to receive their cars. After another 10 minutes, walked to the back lot & my vehicle was there, no one around, and I asked the young man in the wash rack for assistance, and within 5 minutes he was able to retrieve my key. After almost a 30 minute wait & upon examining the vehicle, I observed it had not been washed, and after spending in excess of $1000 I feel that this experience was terrible. I really do expect the quality customer service from Stasek that I have received in the past. Sincerely Bob Schaack More

Customer Service Staseks Customer service for repair, body shop, etc, has set high standards that i expect when I go there and have found it at other Chevy dealers shi Staseks Customer service for repair, body shop, etc, has set high standards that i expect when I go there and have found it at other Chevy dealers ship in other states. But for 20 years it has been consistant and you see how the try to improve and they do improve. More

Customer service manager gold standard. Tom Boyer, customer service manager is the gold standard. Keeps us informed, is helpful, educates, is always friendly. Facility clean and inviting. Wo Tom Boyer, customer service manager is the gold standard. Keeps us informed, is helpful, educates, is always friendly. Facility clean and inviting. Work done right. More

EXCELLENT My wife and I are new to the area and having bought the car at a dealer ship close to our Chicago home, we were treated as an old customer. Tom Boyer My wife and I are new to the area and having bought the car at a dealer ship close to our Chicago home, we were treated as an old customer. Tom Boyer was our tech advisor. Les and Doris Dickinson More

Shocked by lack of customer service Bill Stasek, you have lost a customer. I brought my 2005 Trailblazer in for service on a wheel backing plate and front headlamp. The car was run Bill Stasek, you have lost a customer. I brought my 2005 Trailblazer in for service on a wheel backing plate and front headlamp. The car was running fine when I left it with the service department and when I picked it up it was starting and running extremely rough and loud. Bill Stasek's service manager Dean was defensive saying it "wasn't their responsibility" and must have been bad timing. He wanted to charge me a diagnostic fee to look at the problem caused while my vehicle was in their care and would not work with me. I have been a happy Chevy owner and customer of Bill Stasek for years and was so completely shocked by their lack of customer service and defensive "it's not me" attitude that I will never return and take my business elsewhere. Business must be so good that customer service is not important at Bill Stasek and I will gladly pay a diagnostic and repair fee to someone who cares about their customers. More

Horrible service. I was told it would b an hour and half to get my oiled changes asked if I could come back came back and wastes another hour and a half. Then they want to charge 100 to change a tail light to get my oiled changes asked if I could come back came back and wastes another hour and a half. Then they want to charge 100 to change a tail light More

Tom Boyer is a great representative for Stasek Chevrolet. I was having a problem with my Equinox's Bluetooth system. I was unable to use the hands-free calling system. I had been in many times working with T I was having a problem with my Equinox's Bluetooth system. I was unable to use the hands-free calling system. I had been in many times working with Tom trying to solve the problem. Each time he would go forth with the next step in problem resolution. The final appointment resulted in the problem being solved. Tom had a technician work on the car both alone & with me for 2 hours to solve the problem. I left Stasek with my Bluetooth System fully operational. His patience, demeanor, & problem solving skills are an asset to Stasek Chevrolet. Stasek truly stands by their cars. They are a great dealership for purchasing & servicing cars. More