Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tom Wood Subaru
Indianapolis, IN
1,039 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive!
We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
July 20, 2021
Greg was great to work with from the beginning. He explained every step of the process clearly and went above and beyond at every opportunity. He genuinely cares about his customers/customer relations explained every step of the process clearly and went above and beyond at every opportunity. He genuinely cares about his customers/customer relationships. It was the first car buying experience I have ever had that was actually fun! More
by mebmille
Employees Worked With
July 18, 2021
Extremely easy to get my ‘21 WRX. Austin explained everything to me about what came with the car and all of the features. Even offered to help me set my phone up with the Bluetooth and everything. I h everything to me about what came with the car and all of the features. Even offered to help me set my phone up with the Bluetooth and everything. I had to come back later in the afternoon to pick my car up and he instantly had a plan to help me out. Kept us well informed throughout the paperwork on how much longer it was going to take. Amazing customer service from Austin. More
by joshualong02
Employees Worked With
July 17, 2021
As usual, great service. I have used Tom Wood Subaru for years for our two Subarus and have always had really good service. Would recommend them to anyone years for our two Subarus and have always had really good service. Would recommend them to anyone More
by D.moon629
Employees Worked With
July 16, 2021
Everyone was very kind. They worked hard to set everything up for me to buy a car cross-country, and when delays happened they still worked with me. everything up for me to buy a car cross-country, and when delays happened they still worked with me. More
by Devan
Employees Worked With
July 14, 2021
Frustrating time this go. Car taken in for recall on Friday. Told would be done Monday. No updates have to continue to call near end of business day each day for an update. Told the car is done on Wedne Friday. Told would be done Monday. No updates have to continue to call near end of business day each day for an update. Told the car is done on Wednesday and to pick at my convenience. Check the website shows Tom Wood Subaru is open till 8pm, get there at 6:30pm only to find service department is closed at 6:00pm but the floor is open. No one would run my car or get a receipt so now have to come back another day to get my car back. pretty frustrated with the lack of communication at this time. More
by Ferg32
Employees Worked With
Darrell
July 12, 2021
Will always makes it fast and easy. He is my go to guy for service and advice. There actually is not a bad guy there. Cody and Fredo have always been great as well. for service and advice. There actually is not a bad guy there. Cody and Fredo have always been great as well. More
by Jojo
June 28, 2021
It was a great experience with Mike, he sold us the car we love and explained it well before we left the lot. Thank you🙂 we love and explained it well before we left the lot. Thank you🙂 More
by Lucidom15
Employees Worked With
