Tom Wood Subaru

We went to Tom Wood Subaru ONLY TO LOOK and left with a 2018 Forester. Love it! Will definitely consider another Subaru down the road. 2018 Forester. Love it! Will definitely consider another Subaru down the road. More

you guys were great. It was a pleasure doing business with you both. I love the new (used) car I purchased from Tom Wood Subaru. This is my third one and wont be my last. Thanks again. Tom Maurer with you both. I love the new (used) car I purchased from Tom Wood Subaru. This is my third one and wont be my last. Thanks again. Tom Maurer More

Lou was great! He and his manager put a lot of effort into finding a Forester with the color and options I wanted. It's my first Subaru, and I'm really loving it. into finding a Forester with the color and options I wanted. It's my first Subaru, and I'm really loving it. More

I purchased my 2021 Subaru Ascent on my birthday and it was as if was meant just for me! Lou was wonderful from start to finish. Best experience with a car salesman ever. Lou is fair and personable. He was as if was meant just for me! Lou was wonderful from start to finish. Best experience with a car salesman ever. Lou is fair and personable. He stayed over an hour after he was supposed to leave so he could make sure I knew the features of my car and was able to leave with it that night. I highly recommend him to anyone looking for a Subaru! More

I want to start by saying that I have been sending my friends to Tom Wood for a couple years now. I have been to the Light Meets, I've purchased parts there before, etc. And while this is not my first is friends to Tom Wood for a couple years now. I have been to the Light Meets, I've purchased parts there before, etc. And while this is not my first issue with the staff at Tom Wood Subaru due to poor communication or lack of communication, this time has been by far the worst. I recently sent an email to their parts department about a part that I needed to purchase. I asked three basic questions in my email. 1.) Asking them to confirm which bumper cover they were selling (due to the website showing three different styles in one ad). 2.) Asking them to confirm if it comes painted and if so, would it would be painted in the factory color code I provided? Lastly, if I did purchase it, if I would be able to come to the dealership to pick the item up in person? (on the add it just said the item had a fixed shipping cost and did not prompt a "pickup in dealership" option). 7 days pass by without a response. So, I send a follow-up email asking the same questions. I get a quick but very informal response, asking me to send them my VIN number. That's it. None of my questions were answered or attempted to be answered. I reply with my VIN and with essentially the same three questions again. This time I put the link to their parts ad into the email along with my color code and other information so they would have everything they need. 8 days have passed as of 08/28/20 without a response. There goes what would have been an easy $250+ sale. More

This is the second car that I have purchased from Tom Wood. We worked with Nick Wade, and he was very professional. He helped us order our car, kept us updated on the status, and then made the purchase Wood. We worked with Nick Wade, and he was very professional. He helped us order our car, kept us updated on the status, and then made the purchase and delivery process as smooth as could be. The first car that I bought from Tom Wood was a new Forester back in 2015. This year I came back for another new Forester. (I am keeping my 2015 Forester, the new one is for my wife.) More

Nick was friendly, professional, never pushy, and made the buying process extremely easy and efficient. I am so happy with my new (used) car and the price for which I got it. Great experience! the buying process extremely easy and efficient. I am so happy with my new (used) car and the price for which I got it. Great experience! More

I love my New Subru Forester. Lou Cavallari was very nice and professional . This is my first ever car That I bought. I absolutely love the the customer service which was performed in a timely manner nice and professional . This is my first ever car That I bought. I absolutely love the the customer service which was performed in a timely manner More

We had a great experience with Subaru Lou! He was respectful with both our time and budget, and made the buying process very smooth. He took the time to answer all of our questions and we never felt respectful with both our time and budget, and made the buying process very smooth. He took the time to answer all of our questions and we never felt pressured. More

This was probably the easiest car buying experience I have ever had. Nick worked hard to ensure that the buying experience was friendly professional and easy. I love my new Subaru Forrester. have ever had. Nick worked hard to ensure that the buying experience was friendly professional and easy. I love my new Subaru Forrester. More