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Tom Wood Subaru

Indianapolis, IN

4.9
1,039 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,039 reviews

August 02, 2019

Warranty work turns into expensive light bulb My wife took out Subaru in for warranty work and while there she got roped into having two small amber lights replaced for $50 Labor and several other More

by John Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Tom Wood Subaru responded

We apologize for not meeting expectations on your service visit, John. We would be more than happy to hop on a call to learn more and explain further about our pricing structure. Contact me directly at 317-805-7775. Best, Scott Reckley, General Manager.

August 01, 2019

Excellent customer service Greg was great to work with and the Subaru staff were all very friendly. I’m impressed with the extra attention that Subaru gives their customers comp More

by Danie3686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Tom Wood Subaru responded

We put the utmost care into our customers and their experiences, and we are happy to know you appreciate our efforts! We thank you for the kind words, and truly hope you are enjoying your new vehicle!

August 01, 2019

Great Experience! We went in having an idea of what we were expecting from a Subaru, but we were completely blown away. After a test drive, we ended up purchasing the c More

by ML317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Tom Wood Subaru responded

Thanks for the kind words, we are grateful to know we were able to meet your expectations! We hope you are enjoying your new vehicle, stop back anytime!

July 31, 2019

My Tom Wood Experience I have a great experience with Nick and the rest of the wonderful folks at Tom Wood Subaru. I test drove several different vehicles and nothing felt r More

by arnevers11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin got the ball rolling after inquiring about a different Subaru online
Aug 01, 2019 -

Tom Wood Subaru responded

We are so pleased to know that not only did you have a great experience, Austin, but that we could find the right vehicle for you! Stop back anytime there is anything else you need. We are always happy to help!

July 30, 2019

It was 2 years in the making 2 years ago, my husband and I went to this dealership and met Nick Wade. At that time, we were not ready to get a car and also I knew the new Subaru F More

by Cynthia LL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Tom Wood Subaru responded

We appreciate your kind words, Cynthia, and are so pleased to know that we could exceed your dealer expectations! We hope you are enjoying your new Outback, make sure to stop in soon and let us know how things are going.

July 29, 2019

Subaru Crosstrek Lease I had a smooth and easy experience with Tom Wood Subaru and Gregory Begley! I went to test drive and went home with a vehicle that day! The vehicle ha More

by D. K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Tom Wood Subaru responded

Thank you for your great feedback!

July 25, 2019

Fantastic, Joe in service was the best Went to a tire dealership for one tire, was not happy with the service or price. I called Tom Wood over the phone and spoke to Joe in service came dow More

by Big Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jul 30, 2019 -

Tom Wood Subaru responded

That is so great to hear! Thanks for the great feedback!

July 23, 2019

New Car Experience This was my first experience buying a brand new car and also a Subaru. Initially I spoke with Tony Birsfield and set up an appointment to test drive. More

by Subaru19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY BIRSFIELD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Adams, HUNTER RADKE
Jul 30, 2019 -

Tom Wood Subaru responded

Thank you so much for recommending us, we sure do appreciate that!

July 18, 2019

My positive experience buying my first Subaru. My husband and I stopped at Tom Wood Subaru to test drive a Subaru Outback. I have wanted one for years and it was my first choice when we started car More

by Nrmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Tom Wood Subaru responded

That is so great to hear! Thank you for the great feedback!

July 18, 2019

Smooth experience My experience purchasing my new Subaru at Tom Wood Subaru was excellent. The process went smoothly thanks to my sales person, Greg Begley! The atmosph More

by srapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 19, 2019 -

Tom Wood Subaru responded

We are blessed to have Greg and customers like you! Thank you so much for your great feedback!

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