Tom Wood Subaru

Great Experience We had a great experience at Tom Wood Subaru. We bought a 2019 Forester Sport and Mike made the process seamless. There were no high pressure tactics We had a great experience at Tom Wood Subaru. We bought a 2019 Forester Sport and Mike made the process seamless. There were no high pressure tactics and they were willing to work with our needs. They were fair and accommodated a tight timetable for us to get our car. Everyone was responsive to our questions. We would happily buy another car from them! More

Great customer service I was very pleased with how much time they took to make me understand my new car. And they helped to fully explain all the financing and services tha I was very pleased with how much time they took to make me understand my new car. And they helped to fully explain all the financing and services that I’m entitled to. Overall, I am very happy with the experience. More

New Subaru Ascent The dealership and Greg in particular were great to work with and went above and beyond to ensure we were satisfied with our new car. The dealership and Greg in particular were great to work with and went above and beyond to ensure we were satisfied with our new car. More

Going The Extra Mile The folks at Tom Wood Subaru went the extra mile when, during our purchase of a 2019 Forester, our situation got a bit complicated. Mike Danielson pro The folks at Tom Wood Subaru went the extra mile when, during our purchase of a 2019 Forester, our situation got a bit complicated. Mike Danielson promptly answered our many questions during meetings and by text. He informed our decision regarding vehicle and options choices. The management team provided further support. We are grateful for the patience and professionalism. More

The Best Car Salesman Mike Danielson was very patient with me and answered all my car questions. He is a great person and is also very knowledgeable about Subaru. I highly Mike Danielson was very patient with me and answered all my car questions. He is a great person and is also very knowledgeable about Subaru. I highly recommend going to Mike for a Subaru. Thanks again for your help and time! More

Our first experience This was our first experience with a Subaru dealer, although we have bought from Tom Wood before. Our salesman was very knowledgeable without being a This was our first experience with a Subaru dealer, although we have bought from Tom Wood before. Our salesman was very knowledgeable without being aggressive to get a sale - the vehicles really sell themselves. We had had a bad experience with another make of car but the trade in offered, by Subaru, for it was very fair. Everyone we dealt with tried to ensure we were very satisfied. We have been driving our Outback for two days and love it. Canuck driver More

BEST DEALERSHIP EXPERIENCE EVER! We went in for scheduled maintenance for our Outback. Looked at the Ascent in the show room (which we had researched) and then talked about it later a We went in for scheduled maintenance for our Outback. Looked at the Ascent in the show room (which we had researched) and then talked about it later at home (Terre Haute). The salesman, Greg was fantastic to work with - available but not pushy, professional but friendly at the same time. We’ve always been happy with the service department and staff in the past which made buying another Subaru an easy decision! More

Our new Forester First Subaru we purchased from Tom Wood, having had excellent service work done here on our previous Forester. Came in to look at a new one and Jamie First Subaru we purchased from Tom Wood, having had excellent service work done here on our previous Forester. Came in to look at a new one and Jamie greeted us at the door, was very pleasant and professional. He was very attentive to our needs, answered all our questions and was patient with us, as he guided us through the process of purchasing our new vehicle. We would recommend this dealership and Jaimie to others. More

That's How You Do It! We live in Fort Wayne and decided to purchase a new Subaru Ascent. After talking to a couple of other dealerships, I called Tom Wood and asked for a s We live in Fort Wayne and decided to purchase a new Subaru Ascent. After talking to a couple of other dealerships, I called Tom Wood and asked for a sales person. I was connected to Nick Wade and felt an immediate connection due to his product knowledge and willingness to discuss a potential price and trade in value for my 2014 Honda Odyssey. Of course I understood that the Odyssey would have to be evaluated. I was pleased to learn that two Ascent Touring models had just been delivered that had the options we were looking for. After numerous on-line and verbal communications with Nick, my wife and I drove down and left with a new Subaru. Here are a few things we liked about the experience. * Nick always returned my inquiries promptly and did what he told me he would do. * I do exhausting research about vehicle features, pros and cons, etc., as well as the value of the vehicle I want to trade. Nick has excellent product knowledge not only about Subarus but the competition as well. Therefore, he was very credible to work with. Via the test drive, we learned about the many great features on the Ascent. * This may be the first time ever for me that the initial offer for my trade in was fair. There was no attempt to lowball. * The element of buying a vehicle that I generally dread is seeing the finance person. Most dealerships use this position to push add on warranties, etc. We met with Chad, who used a large flat desktop display to help us understand what was available along with the related cost. However, there was no undue pressure associated with the decision. * The detail work on the new Ascent was done quickly, but thoroughly. We took delivery and returned to Fort Wayne. Based on our experience, we definitely recommend this dealership if you are the market for a new Subaru. More