Tom Wood Subaru
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chriss was the most honest and forthright sales rep in have Chriss was absolutely amazing to work with. We have never dealt with anyone while buying a car who was more compassionate towards our needs. Workin Chriss was absolutely amazing to work with. We have never dealt with anyone while buying a car who was more compassionate towards our needs. Working with her was more like buying a car from a friend than from a dealership. More
Chris's our sales rep was awesome. Chriss our sales rep was awesome. She was very patient with my wife and answered all of her questions in a way she would understand. My best car buyin Chriss our sales rep was awesome. She was very patient with my wife and answered all of her questions in a way she would understand. My best car buying experience I have had. More
Love Chriss Chriss was so very helpful with everything and went above to make sure we got our car before we had to go out of town. She was definitly excited about Chriss was so very helpful with everything and went above to make sure we got our car before we had to go out of town. She was definitly excited about Subaru and even though we had already decided that this was the car for us, she would have convinced us because of her knowledge and excitement. Very personable and would definitely recommend her to others. More
Great Customer Service! I would like to commend Mike Danielson on selling me my new car! He is awesome! He was very helpful, very respectful and kind. I appreciate him! E I would like to commend Mike Danielson on selling me my new car! He is awesome! He was very helpful, very respectful and kind. I appreciate him! Everyone that I encountered was kind and helpful at the dealership! More
Good experience I was very specific about the vehicle I was looking for and, Chriss Cheatham was very on top of all my questions with quick response and never overbea I was very specific about the vehicle I was looking for and, Chriss Cheatham was very on top of all my questions with quick response and never overbearing. I was very impressed with a full disclosure packet, full history report and all maintenance records before the test drive. The deal was straight forward no nonsense approach and I highly recommend this dealership and Chriss as your next salesperson. More
Excellent Service I was in a car accident at the start of the year, so safety was my number one priority when choosing a new car. My family and I did a lot of research, I was in a car accident at the start of the year, so safety was my number one priority when choosing a new car. My family and I did a lot of research, selecting several cars from different makers falling under the Safety Pick+ rating from IIHS. We didn’t know much about Subaru prior to visiting the dealership aside from their fun, family-friendly commercials. Greg was the gentleman who assisted us during our car buying experience. He wasn’t a high-pressure salesman, which I appreciated. He was easy to talk to and, since I had no previous experience buying a car, explained everything in a way that was easy to understand. Tom Wood Subaru was the first dealership of many that I visited and they set the bar high when I left to test more cars. My family and I came back three times to test drive the car. It handles great and for someone used to driving small cars, it gives plenty of ground clearance without feeling too big. I love my Crosstrek; it had 6 miles on it when I purchased the car and drove 40 in the first day! More
Service could be improved. I do not feel I have been treated as a valuable customer although I purchased a new Forester at Tom Wood Subaru. The car I purchased has a specific is I do not feel I have been treated as a valuable customer although I purchased a new Forester at Tom Wood Subaru. The car I purchased has a specific issue, and I seem to be the only one being inconvenienced. In the past I have dealt with other dealerships that have been very accommodating. I believe there is more that could be done to make me a satisfied customer, such as assuring me that I would have a loaner when leaving the car for a second time for the same issue. Furthermore, I have visited the dealership more than 2 times to attempt to solve the matter. More
AH-MAZ-ING!!! Greg was so helpful and answered a million questions I didn’t even know I had! Every option possible and logical explanations of each one’s practicali Greg was so helpful and answered a million questions I didn’t even know I had! Every option possible and logical explanations of each one’s practicality made the entire “first-time-new-car buyer” experience less scary for me and more fun! I am so excited to drive my new Crosstrek and know that I can call Greg with any questions and expect first class service! More
Great experience Mike and the rest of the gang were super helpful and casual about the whole experience. There wasn’t any pushiness in the entire transaction and were Mike and the rest of the gang were super helpful and casual about the whole experience. There wasn’t any pushiness in the entire transaction and were respectful of our desire to take our time to do our research. A random person pulling up for basic maintenance lowered their window as we were looking at cars and gave a glowing review for not only the brand, but Tom Wood Subaru as well. My wife and I are super happy with our decision and hope to drive this Forester for a long long time. Thanks again Mike! More
Mike Danielson Mike was patient and informative. He answered all of my questions. I met with Mike several times in trying to decide if I wanted to buy a Subaru. He w Mike was patient and informative. He answered all of my questions. I met with Mike several times in trying to decide if I wanted to buy a Subaru. He was not pushy or irrated with my slow decision-making process. More